SpectorSoft develops, markets and supports computer, internet, mobile phone monitoring and surveillance products for business, education, government and general home users.

Recognizing that corporations, schools and families need to know how people are using their computers and what they are doing on the internet, SpectorSoft was founded to provide the first useful and intuitive recording and playback products for Windows and Mac OS based computers.

SpectorSoft promotes a fun and challenging work environment. We are headquartered in Vero Beach, Florida and with offices in the West Palm Beach, Dallas and London.

SpectorSoft offers a highly competitive compensation package with generous benefits, including health, dental, vision, short and long term disability, life and AD&D, vacation and retirement.

If you are looking to become involved in the development of commercial software applications being sold to customers worldwide, please contact us. A fantastic career opportunity awaits you!

To Apply:

Please send your cover letter within the body of your email and attach your resume as a MS Word or Text file attachment to the email.

We are actively seeking applicants for the following positions:

• Accounts Receivable Clerk

  The successful candidate will be responsible for all accounts receivable related administrative functions, including contacting delinquent customers to secure payment, creating invoices and posting payments, credit memos and adjustments. Daily accuracy of work is necessary.

  Responsibilities:

  • Create customer invoices
  • Apply customer payments
  • Prepare electronic deposits daily
  • Research and solve payment discrepancies
  • Process credit card payments and credits
  • Perform daily and monthly reconciliations
  • Research and solve payment discrepancies, make adjustments to accounts as needed

  Requirements:

  • A minimum of 3 years experience in billing
  • Proven background in business to business collection calls
  • PC proficiency including Microsoft Office (Word, Excel and Outlook)
  • Minimum of 2 years Accounts Payable experience preferred
  • Able to work with a diverse group of people

  Apply

• Mac Developer

  We are seeking software engineer(s) with programming skills in developing MAC products. This includes knowledge of MAC internals, network programming and the Internet. We encourage new ideas that can improve the product and drive sales.

  You will be responsible for working independently or with a small team of engineers in developing new features and maintaining existing software programs designed using C/C++. You will create designs, develop code modules, integrate software and perform code reviews. Software engineers are expected to work with limited supervision.

  Experience Requirements:

  • Strong knowledge of C/C++/Objective-C programming languages
  • Xcode Development Environment
  • 32- and 64-bit frameworks
  • Mac OS X system-level platform knowledge
  • Detailed knowledge of Cocoa API, Core OS and Core services
  • Experience with GCC and GDB (Strong knowledge of troubleshooting and debugging applications on Mac)
  • TCP/IP communication and socket programming
  • Strong data structure and algorithm fundamentals
  • Experience with Safari and Firefox extensions a plus

  Preferred Qualifications:

  • Application hooking
  • Development of kernel extensions
  • Experience with commercial software applications
  • Experience working in an Agile environment

  Apply

• Territory Manager - Inside Sales

  We are searching for talented sales people who want to be a part of an exciting, fast-moving environment where achievement is not just acknowledged but celebrated. Working in sales at SpectorSoft is being a part of a team where everyone's voice is heard and ideas for success are shared.

  Duties and Responsibilities:

  • Responsible for monthly sales quota attainment in a defined region of the United States and/or Canada Achieve a target goal of customer contacts per day, utilizing inbound customer inquiries and out bound calls to prospects and current customers
  • Coordinate webinars, product demonstrations and evaluations for prospects, partners and customers.
  • Maintain a high level of knowledge of SpectorSoft solutions while understanding the competitive environment and industry trends.
  • Maintain current customer base and focus on identifying new opportunities for market share and revenue growth.

  Minimum Qualifications:

  • BS/BA degree or equivalent experience required
  • Minimum of 3 years of successful experience in a quota driven sales capacity

  Preferred Requirements:

  • Successful candidates will have experience in managing full sales lifecycles
  • Technology sales preferred
  • Goal oriented, team player, and a self-starter who is highly motivated to succeed
  • Strong prospecting and cold-calling skills
  • Knowledge of solution and value-based selling techniques
  • Accurate pipeline building and forecasting skills
  • Ability to sell to all levels of an organization
  • Excellent writing and oral communication skills
  • Proficient with Microsoft Office Suite: Word, Power Point, Excel
  • Proficient with CRM tools
  • Bilingual communication skills a plus

  We are an equal-opportunity employer and welcome all candidate applications who meet the minimum qualifications listed above.

  Apply

• Consumer Sales Associate

  The successful candidate should have a minimum of two years experience in call center sales. Candidate must also have a working knowledge of how to communicate via email and be able to work in a high pace environment.

  Requirements:

  • Minimum of 2 years sales experience
  • Minimum of 1 year internet product sales experience (preferred but not essential)
  • Must have excellent telephone and speaking skills
  • Must have excellent writing skills
  • Must be customer services focused
  • Must be highly motivated and enjoy selling over the phone

  We are looking for a high energy individual who can take our best-selling, award-winning monitoring software for parents and help boost sales to those who call in with questions about product offerings.

  Apply

• Consumer and Corporate Technical Support Specialists

  We have open positions for Consumer and Corporate Technical Support Specialists to join our support team in solving challenging issues regarding pre-sales, installation, configuration and usage of our consumer and business monitoring software.

  This position requires that you possess OUTSTANDING written and verbal communications skills, as considerable time will be answering pre and post sale concerns via email and telephone.

  You must be intimately familiar with:

  • All versions of Windows
  • Windows Servers (Corporate)
  • Domains (Corporate)
  • Permissions
  • Firewalls
  • Email
  • Chat & Instant Message
  • The Internet

  And be able to isolate and solve technical concerns quickly and accurately in a team environment.
  Minimum requirements include:

  • 3 years minimum Windows troubleshooting experience
  • Expertise in Microsoft Windows operating systems 98 thru Vista
  • Demonstrated ability to provide outstanding customer support
  • Excellent written and verbal communication skills
  • Excellent troubleshooting, analytical and problem solving skills
  • Outstanding documentation skills
  • AA/AS preferably technical
  • Certifications a plus

  Apply

• Database Architect Developer

  The successful candidate will possess the ability to think outside the box, and work in coordination with other experienced professionals. As a database architect and developer this individual will work on SpectorSoft's corporate products to develop and manage complex and sophisticated database platforms build using relational database technologies (SQL Server 2005).

  This position will contribute to the full lifecycle development, database development, database design, and enhancements. You will actively participate in design discussions, contribute in decision making, and provide third level technical support when necessary. (We have full time technical support teams).

  You must have excellent communication skills, ability to work in team environment, and be able to keep pace with the fast changing world of technology. This developer/engineer will work closely with other team members to design and implement the detailed requirements of the corporate products as well as support the ongoing issues with the released products.

  • 7-10 years of database programming and design experience in a complex and sophisticated environment.
  • Sound understanding of SQL Server internals, architecture and RDBMS concepts.
  • Knowledge of database design and normalization.
  • Strong skills in writing efficient T-SQL code (queries and stored procedures).
  • Dynamic SQL.
  • Cross database queries (horizontal partitioning).
  • Security, backup/restore.
  • UTF/Unicode concepts and coding skills.
  • Experience with data migrations a definite plus.
  • Bachelor's degree in Computer Science or Computer Engineering.
  • Experience with commercial product development a plus.

  SpectorSoft offers a highly competitive compensation package with generous benefits including health, vacation, and retirement.

  We are a rapidly growing software company producing exciting software applications. If you are looking to become involved in the development of commercial software applications being sold to hundreds of thousands of customers, a fantastic career opportunity is awaiting you.

  Apply

• Product Manager — Corporate Products

  As a Product Manager, you will guide a team that is charged with our enterprise product line as a business unit. This extends from increasing the growth and profitability of existing products to developing new products for the company and identifying acquisition targets that compliment our current offerings. The position requires business savvy and technical acumen. You must enjoy spending time in the market to understand customer problems, and finding innovative solution for the broader market.

  You must be able to communicate with all areas of the company. You will work with engineering to define product release requirements. You will work with marketing to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer. You will also serve as the evangelist for your product offering, working with sales, partners, and key customers.

  The product manager position is both strategic and tactical. You will dirve the business - from assessing coming market trends and helping to chart our strategy to getting your hands dirty with key tactical functions like launch planning and management.

  Key Responsibilities:

  • Managing the entire product line life cycle from strategic planning to tactical activities.
  • Specifying market requirements for current and future products by conducting market research supported by ongoing visits to customers and non-customers.
  • Driving a solution set across development teams (primarily Development/Engineering, and Marketing) through market requirements, and positioning.
  • Developing and implementing a company-wide go-to-market plan, working with all departments to execute.
  • Analyzing potential partner relationships for the product.

  Requirements:

  • 3+ years of software product management experience.
  • Knowledgeable in technology.

  Apply

• Senior Software Engineer

  As one of the key members of a software development team, you will be responsible for either independently working on a feature of a large project, or leading a small team of engineers in development of features and subcomponents. Responsibilities will include providing work estimates, participating in and/or leading the design effort, mentoring junior engineers, developing code modules, unit and integration testing and performing code reviews. Senior software engineers are expected to work with limited supervision and be able to independently deliver software and integrate with the larger project team.

  The successful candidate should have:

  • Minimum of 3 years writing system level software (Windows internals, API, driver, debug)
  • Minimum of 8 years programming experience
  • Minimum of 6 years Windows programming in C/C++
  • Minimum of 5 years Windows programming technologies such as Win32, WMI, COM, .NET
  • Minimum of 3 years working with MS Visual Studio
  • Knowledge of Windows internals, network programming and the Internet
  • Experience with multi-threaded design
  • Experience with network programming (WinSock)
  • Experience with commercial software applications is a big plus
  • Excellent written and verbal communication skills
  • ASP .Net experience a plus
  • An eye for innovation. We encourage new ideas that can improve the product and drive sales.

  Apply

• Senior Technical Support Specialist

  We have open positions for Consumer and Corporate Technical Support Specialists to join our support team in solving challenging issues regarding pre-sales, purchase, downloading, installation, configuration and usage of our consumer and business monitoring software.

  This position requires that you possess OUTSTANDING written and verbal communications skills, as considerable time will be answering pre and post sale concerns via email and telephone.

  You must be intimately familiar with:

  • All versions of Windows
  • Windows Servers (Corporate)
  • Permissions
  • Firewalls
  • Email
  • Chat & Instant Message
  • The Internet

  And be able to isolate and solve technical concerns quickly and accurately in a team environment. Corporate applicants must also be familiar with Windows Servers, Domains, Permissions, and Networking.

  • 3 years minimum Windows troubleshooting experience
  • Expertise in Microsoft Windows operating systems 98 through Vista
  • Demonstrated ability to provide outstanding customer support
  • Excellent written and verbal communication skills
  • Excellent troubleshooting, analytical and problem solving skills
  • Outstanding documentation skills
  • AA/AS preferably technical
  • Certifications a plus

  Apply

• Software Engineer

  As a member of a software development team, you will be responsible for maintaining and enhancing the core functionality of products to capture and record events on computers, as they are occurring. This requires the ability to understand and adapt to the rapidly changing environments that modern systems encounter. Responsibilities also include writing user interfaces to aggregate and display collected data, as well as providing statistical information to networked components.

  The successful candidate should have:

  • Minimum of 4 years Windows programming in C/C++
  • Minimum of 2 years Windows programming technologies such as Win32, WMI, COM, .NET
  • Minimum of 2 years working with MS Visual Studio
  • Knowledge of operating systems internals, network programming (WinSock, etc) and the Internet
  • Experience with multi-threaded design
  • Experience in writing system-level software is a big plus (Windows internals, device drivers, disassemblers, debuggers)
  • Experience developing commercial software applications is beneficial
  • Excellent written and verbal communication skills
  • An inquisitive nature. This position requires that all aspects of a system can be analyzed and understood at every level.

  In order to be considered, please include a personalized cover letter along with your resume. Resumes without a cover letter will not be reviewed.

  Apply

• Senior Graphic Designer

  The Graphic Designer we are looking for is someone who creates with the customer in mind. From visuals, to colors, to placement, the right candidate is thinking about how the customer will interact with our creative in an effort to compel them to take action.

  A successful candidate will be expected to:

  • Create: You will need to create visually compelling graphics for our websites, landing pages, collateral, events, etc.
  • Multi-Task: Work under pressure, develop new concepts and handle multiple projects proficiently.
  • Analyze: We are constantly looking to improve our game. Even the smallest improvement – changing a button from blue to green – will make the difference. You will need to utilize analysis data to determine improvements.
  • Innovate: There is always room for improvement – we’re giving you a portion of our business to own. Tired of seeing the same old graphics? You have the power to change them, measure their success and impact the business.

  A successful candidate will be required to have:

  • Creative ability - able to innovate new and unique design concepts.
  • Teamwork skills - able to work effectively as part of a team.
  • Project Management skills - able to take ownership of assigned projects from beginning to end.
  • Time Management - able to use time effectively in an unsupervised fashion, pursuing other activities when regular duties have reduced volume.
  • Planning/Organizing skills - able to prioritize and plan work activities.
  • Adaptability - able to adapt to changes in the work environment, manage competing demands and able to deal with frequent change, delays or unexpected events.
  • Problem solving skills - able to identify and resolve problems in a timely manner, gather and analyze information skillfully; able to apply independent judgment on regular basis in making decisions.

  Technical Skills:

  • Expert knowledge in the use of design concepts (layout, typography, color, white space, and grid.
  • Understanding of print concepts (bleed, resolution, and color).
  • Working knowledge of general web hosting principles and practices(Bandwidth, FTP, Domains/Subdomains, System Administration).
  • Expert knowledge of Photoshop, Illustrator, and coding application.
  • Awareness of emerging web, design, and social trends and techniques.
  • Awareness of user centered design process and methods

  Education:

  • Three years of Graphic Design experience (Logos, Flyers, Brochures, and Icons)
  • HTML / CSS coding experience (tables HTML design) a plus

  We are an equal-opportunity employer and welcome all candidate applications who meet the minimum qualifications listed above.

  Apply

• Web Developer

  We are looking for developers with an eye for innovation. We encourage new ideas that can improve the product and drive sales.

  If you are a ASP.NET developer, C# programmer or .NET Software engineer with experience building multi-tier, complex web applications, a great opportunity awaits you!

  Experience Requirements:

  • Minimum of 3 years developing in .NET technologies
  • Minimum of 4 years developing in ASP.NET
  • Excellent skills in C#
  • Minimum of 5 years working with MS Visual Studio
  • Experience building complex web applications
  • Experience with Flash, Silverlight, HTML5
  • Experience with database design and development (tsql, stored procedures, reporting)
  • Experience with Multithreading programming is big plus

  Must be familiar with:

  • LINQ framework
  • MVC 2.0, 3.0
  • Jquery
  • YUI library
  • IOC

  Apply