Data
Vault
The Data Vault service receives, processes and stores recorded data from every Client computer. Installed as a Windows service on the same computer as the Databases and Data Vault folders, it simply receives data pushed by the Clients and processes it for storage.
Communication links vital to the Data Vault Service are:
The service must be running and
must have network access to Clients.
See Verify Data Vault Service is Running.
If the network is down, or the Data Vault Service has stopped, Client recordings will not be received. The Clients continue to record, but they store events locally until they are able to deliver the data to the Data Vault, following rules to overwrite the oldest events first when a size limit is reached.
The Data Vault Service must be listening on the established port, IP Port 16769 (default). Make sure no other applications are using this port.
The Data Vault Service must be able to find and access the Spector 360 SQL Server database instance. The Service requires "insert" privilege to the database, established during installation, and if it cannot log on to the SQL Server instance appropriately, it cannot process the data.
The Data Vault service gets its database "insert" login privileges automatically by running under the Local System or Network Account you selected during installation. If you selected the default Local System, but for security purposes wish to change this, you can configure the Data Vault Service to run under an account that does not have full access to the entire machine. The Data Vault Properties feature allows you to change the Data Vault Server credentials to a Network or SQL Server account. The SA password will be required.
