Email Activity Settings

Configure Computers

By default the Client records ALL email activity that it detects on a computer, but does not capture email attachments. Change the email recording settings in the Email panel of the Deployment Utility wizard before installation, or from the Client Settings - Email panel after installation. The settings are the same in each case.

To enable/disable Email Activity recording:

Capture Email Activity - Check to enable recording. Clear to disable all email recording. Check this option to make the following email recording options available.

SMTP / POP Email - Check to enable recording of email sent using SMTP or received using POP. Many standard mail programs, Microsoft Outlook, Outlook Express, Incredimail, and Eudora, use SMTP and POP protocols. Clear the checkbox to omit recording of SMTP/POP email.

IMAP Email - Check to record incoming IMAP email. Programs using IMAP for incoming email usually use SMTP for outgoing email (see above). Clear the checkbox to omit recording of IMAP email.
Web Email - Check to record email messages sent and received through a Web browser (Webmail) using Hotmail, Yahoo, AOL, Gmail, or other services. Clear the checkbox to omit recording of Webmail.

Exchange/MAPI Email - Check to record Microsoft Exchange or any MAPI email. Clear the checkbox to omit recording of MS Exchange email.

Scan ONLY Inbox for pre-existing new email - Check to capture unread Exchange/MAPI email only in the user's Inbox folder. Clear the checkbox to capture unread messages in ALL folders in the user's Exchange mailbox.

AOL Email - Check to enable recording of AOL email composed or opened using the proprietary AOL Internet interface. Clear the checkbox to omit recording of AOL Email.

Check for Duplicate Emails - Check to ignore duplicate email messages. Clear the checkbox to record all email sent / received. The Client keeps a list of the last 100 email messages received. If an exact duplicate is received and this option is set, the duplicate is ignored. This list restarts when you turn off the computer.

AOL, Webmail, IMAP
The Client records AOL, Webmail, and incoming IMAP email when the message is opened for reading by the user. The Client does NOT record attachments to AOL or Webmail messages.

To capture Email Attachments

Some email messages have file attachments: a picture, an Excel document, another email. By default, the Client does NOT capture attachments. You can instruct the Client to save files attached to SMTP/POP or Microsoft Exchange email. This allows you to view information about and even open the attachment itself.

Capture Attachments - Check this option to record email attachments. Clear the checkmark to disable recording of attachments.

Maximum Attachment Size - If the Client is set to capture attachments, the default file size limit is 100 KB, but you can set a size from 0 - 32767 KB (over 32 MB). Be careful! If you increase the maximum file size for email attachments, you may want to increase the Client's storage space for retaining all non-snapshot data (the default is 10 MB).

Email attachments use disk space!
Because email attachments can be large and numerous, recording all attachments will use up disk space on the Client computer AND on the Data Vault computer for a large network. Use the Filter options to limit which attachments you capture.

Advanced and Filter Options

Advanced - Click this button to change the Advanced Email Settings, where you can configure Email recording for internal Webmail. More...
Filter - Click this button to limit Email recording by setting up filtering rules. More...