How the Data Vault Works

In this topic:

Data Vault Service Tasks

Client Connection

Network Requirements

Using Multiple Data Vaults

Data Vault

The Data Vault Service listens for data being sent from Clients, processes the data, and stores it in the Spector 360 Database or at the File Storage locations. You will manage the Data Vault Service from the Control Center's Data Vault Properties, and you will manage the Database from the Dashboard.  

The Data Vault consists of the Data Vault Service, File Storage and Spector 360 Database (accessed as a SQL Server Instance)

The Data Vault depends on:

Data Vault Service Tasks

The recorded data follows this sequence of events.

To store data in the database:

  1. The Client records events, storing the data temporarily on the Client computer hard drive.

  2. Once every four minutes, the Client attempts to deliver the data across the network through the established port.

  1. The Data Vault service listens on the established port and responds to the Client communication.  

  2. When the recorded events are received by the Data Vault service,  the Client deletes them from the local client hard drive.

  3. The Data Vault Service receives the data and either inserts it in the DV database, where it is held on "raw" format, or passes files (email attachments and screen snapshots) to the File Storage location.  

  4. The Data Vault then runs "Process DV" to format the data for the Dashboard and places it into the STORAGE database(s).  These Databases contain records of data for each computer or user sending recorded events.

Client Connection

The Client Service facilitates the transfer of recorded data from the Client to the Data Vault Server.

To transfer the data:

Network Requirements

The Data Vault service must be installed on a network computer that all Clients will be able to communicate with at any time. Servers are rarely turned off or removed from the network; for this reason, a server is an excellent candidate on which to install the Data Vault.

If you move or add a Data Vault Server, make sure it has direct network connection to Clients and that the Client Server Communication Settings are properly configured.  

Multiple Data Vaults

You can configure multiple Data Vault Servers to communicate with a single, centralized Database. Each Data Vault Server requires a Control Center to manage its communications and Clients. See the Spector 360 Deployment Guide.

The Data Vault (DV) service, SQL Server and 360 Databases, and the File Storage location can be installed on separate computers, but must have direct network access to each other. If you use separate computers, install the components under Network Accounts with appropriate privileges.

To capture recordings at a remote office, install ALL Server Components (without the Database) on the remote network, giving the Data Vault Server computer direct VPN connection to the centralized SQL Server 360 Database instance.

 

 

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