Spector 360 Server Components will operate in a Terminal Server or Citrix environment, provided all System and Configuration requirements are met. The Client Recorder will capture sessions directly from a Terminal Server or Citrix server where the “Full Desktop” is published. Simply install the Client on the server computer itself, using normal Client installation procedures.
If individual Applications are published (instead of Full Desktop) on the Terminal Server, the Client will NOT capture sessions, and you will need to install a Client Recorder on each workstation to record activity.
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SpectorSoft requires Citrix and Terminal Services customers to purchase a license for each user who will be logging in to the server. |
When you install the Client on the terminal server:
Normal installation considerations apply. For example, if the server happens to be operating on a Windows Workgroup, you need to establish a local Administrator account for the Control Center or use manual Client installation.
The Client records each activity under the login name of the user who performed the activity. This means the Client will capture email, web sites visited, keystrokes, and all other activities for DOMAIN\SALLY, DOMAIN\PETER and DOMAIN\JIM as they use the terminal services, even when activity occurs simultaneously.
The data received and stored by the Data Vault is accessible for viewing “by user.”
Keep an eye on performance and usage. As more users connect and are recorded, the more difficult it becomes for the Client to take Screen Snapshots for each user every 30 seconds. Use Client Settings to reduce frequency of (or disable) Screen Snapshots, or consider disabling other activity recording.
