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Spector 360 provides powerful tools for monitoring employees and improving productivity. This Deployment Guide helps you install Spector 360 quickly and begin recording computers immediately. One Spector 360 Setup program installs all the Server Components needed to begin your deployment.
To read a Deployment overview and checklist, click here.
To review system requirements, click here.
For instructions on upgrading from the previous version, click here.
To download the Setup program from the SpectorSoft web site. Click here.
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You can install this version of Spector 360 over a previous version of Spector 360 or Spector CNE. Make sure you keep a backup of your recorded data! Be sure to remove any other SpectorSoft product or Client installed on this computer before beginning. |
In the instructions below, click orange text or a "More" link when you need more explanation.
Run the setup program.
Select Run when prompted, double-click
the downloaded program icon, or insert the CD in your CD drive to auto-start
the Setup program.
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This version of Spector 360 requires .NET Framework version 2.0. If a message appears telling you .NET cannot be found or needs to be upgraded, exit the Spector 360 Setup and search for the free Microsoft .NET download on the Internet. It takes only a few moments to download and install. |
Choose components to install.
The first panel prompts you either to Install or Reinstall the Server
Components. The Spector 360 Setup program will install each component,
one after the other.
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Start with a complete installation of ALL Server Components. If you do not expect database size issues, we recommend accepting the default option and installing ALL components on one "Administrator" station. This computer will become the repository for all recorded activity and provide a single location from which to configure and manage the Spector 360 installation. |
Check this option to install all components. During the Setup procedure, you will be able to direct installation of the components to other computers. For a complete deployment, ALL components must be installed and accessible on the network. If you are using Setup to add or reinstall specific components, clear the "All" option and select the components you wish to install. For example, selections in the illustration below would install only the Data Vault Server and a Control Center.
The Dashboard lets you query and display data from recorded computers in charts and reports. It also allows you to manage the Spector 360 Database. You should install a Dashboard on the same computer where you install the Database. More about component requirements...
Server Components include the Database and all service components. Select this option to select all these components, and clear this option to select individual Server Components.
The Database stores all data used by Spector 360. This installation includes Microsoft SQL Server and the Spector 360 databases. Make sure you have ample disk space to install this component. More about Database size requirements...
The Primary Server is a Windows service that manages Client licensing.
The Data Vault is a Windows Service that receives Client recordings and processes them for storage in the Database.
The Control Center is an application (and Windows Service) that allows you to configure and manage Client installations and server component communications.
The Web Filter Server is a Windows service that allows automatic, centralized web filtering policy from the Dashboard.
Installation Notes are available to help you install and deploy Spector 360. Click the button to display and print the notes.
Click Next to continue.
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If the Reinstall Components checkbox appears, Spector 360 components were found on this computer. If you are upgrading from Spector 360 version 6.1, you can install directly over the previous version. |
Accept
the license agreement.
Read the license agreement, and if you agree to the terms, click Yes to accept them.
Enter
your serial number.
If you are updating Spector 360, the serial number is provided. Otherwise,
you'll find your Spector 360 serial number in your Spector 360 purchase
confirmation email. Copy the serial number from the email (Ctrl+C)
and paste it (Ctrl+V) into the form. If you are typing
the serial number, be aware that all characters are numeric, except the
5th and 6th characters, which are letters.
Click OK to continue.
Enter a password for Database Security.
Enter a password to use for the System Administrator account on the
SQL Server Database instance. If you are installing over a previous version
of Spector 360, enter the SA
password for your existing database.
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Remember this password and keep it secure! You will need it to start the Dashboard the first time and to update Spector 360. |
The password must be six characters long and include three of the four following criteria. A message appears if the password does not meet the criteria.
Uppercase letters
Lowercase letters
Numbers
Non-alphabetic characters, such as # ^ _ -
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Do not use the following reserved characters in the System Administrator password: / | ' " [ ] { } ( ) , ; ? * ! @ $ \ . or <space>. |
Click Next to continue.
Select Local System or Network account.
The Setup program installs many of the Server Components as Windows
services, which require the credentials to access other components (such
as the Database). You can choose to use:
The Local System account - adequate when all components reside on one computer, or
A Network account - necessary when components are distributed across the network. Read Network vs. Local Service Credentials.
The Control Center ALWAYS uses the Network account credentials
for a Domain Administrator, or for an Administrator-level account defined
on each Client computer. This gives the Control Center access to all Clients.
Make your selections and click Next.
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If you are upgrading Spector 360, this version of the Spector 360 Setup automatically installs the new MS SQL Server, populates the new databases with your existing data, and REMOVES the previous installation of MSDE. Although your data should not be compromised, make sure you have performed a Full Backup of the database and have moved the backup to a non-default location. |
Be sure to read Estimating the Database Size before you begin.
If you are installing Spector 360 with SQL Server 2005 Express, click here.
If you are installing Spector 360 with full SQL Server 2005, click here.
If you are using a Network Account for the SQL Server service, when you are prompted, enter the account credentials.
Agree to automatically open ports in the Windows XP firewall, if applicable. Click OK.
Allow the installation to complete, then click Finish.
Install the Dashboard. More...
Click Next to begin the installation.
Agree to download files, if prompted, and click Next.
Begin the InstallShield wizard by clicking Next.
Choose an installation path and click Next.
Click Install to begin installing.
Specify the Spector 360 Database in the format computer\SPECTOR360. Be sure to name the computer where you installed the Spector 360 Databases (in the step above). Click OK.
Finish the Setup by clicking Finish.
Install the Server Components. More...
Choose an installation path for Server Components and click Next.
Download the latest Server installation files by clicking Next.
Install the Control Center Service. More...
At the message, click OK.
Set the Domain Network Administrator credentials for the Control Center service to use or use another established login that is a member of each client computer's Administrators Group. If you already entered network credentials, you have the option of using the same credentials for the Control Center. If you are entering new credentials, be sure to use a valid network account. Click OK.
Prepare
to unlock.
A message appears telling you that an unlock code for the number of
Client licenses purchased will be required at the end of this installation.
The unlock code will arrive via email after you register the installation.
Click OK.
Install the Primary Server. More...
Choose the computer on which to install the Primary Server. Click Next.
If you want to use Network Credentials for the Primary Server Service, click Credentials to enter the account information. Click Next to continue.
If a Primary Server was previously installed, you are prompted to stop it now in preparation for reinstallation.
Install the Data Vault Service. More...
Specify the computer where Microsoft SQL Server was installed (Step 7 above) and click Next.
Choose the computer on which to install the Data Vault service.
Click Credentials, enter the local or network account credentials for the service, and click OK.
Click Next to continue.
If a DV service is running, stop it now; click OK.
Finally, specify the File Storage Location where Screen Snapshots and Email Attachments will be stored. Click Next.
Install the Web Filter Server. More...
Choose the computer on which to install the Web Filter service.
Click Credentials, enter the local or network account credentials for the service, and click OK.
Click Next to continue.
Wait as the Server Components are installed and the services are started.
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You can complete the installation without registering at this time. You will have to register and unlock Spector 360 before you can use it. See Registering Spector 360 for instructions on registering later. |
When the Serial Number Registration panel appears, installation of the Spector 360 Server Components is complete. You are now required to register your Product Serial Number.
Click
Register.
If the computer is connected to the Internet click the Register button to request the Unlock
Code. Within a matter of minutes, an Unlock Code will be sent in an email
to the address of the owner of the Spector 360 serial number.
If the computer is not connected to the Internet or you wish to register later, click Close. Skip to Step 3 below. You need to register and unlock Spector 360 before you can use it. See Registering Spector 360.
Enter
the unlock code.
Copy (Ctrl+C) the Unlock Code from the email you receive (after registering)
and paste it (Ctrol+V) into the "Unlock Code" input box on the
registration page. After pasting in the Unlock Code, click Unlock
to complete the registration.
Check
the number of validated license.
A message tells you that your serial number is validated for the number
of licenses you purchased. Click OK.
Read
the Post-Installation Notes.
The setup ends with notes open. Print the notes if desired and close
the file. Click Finish.
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If you have trouble successfully installing the Spector 360 services, you may need to adjust your endpoint antivirus software settings. See Configuring Antivirus to Ignore Spector 360. |
Now that Spector 360 is installed, your next steps are to:
Test
the Server Components.
More...
Make sure all services are running and components are communicating.
Install
Clients. More...
Begin configuring and installing the Client Recorders.
