Checking for Updates

SpectorSoft works continually to update and improve its products. All Spector Pro customers are notified by email whenever a major product release is scheduled. Minor updates are available, free of charge, between major releases to ensure support for recording all types of activity and to improve functionality.  

Spector Pro automatically checks for updates each time you open the Viewer, if Notify me of Updates is checked under Help in the menu bar. By default, this feature is ON.  

To download an update when the automatic feature is turned on:

1. If an update is available, the following window opens:

2. To download the update, click Download Now. The Technical Support Downloads page on the SpectorSoft web site opens. The Spector Pro Download Now! button appears in the middle of the page.

• Click Remind Me Again Later, and this window will reappear the next time you attempt to open the Viewer. OR,

• Click Don't Remind Me Again, and download the file from the menu bar when you are ready.

3. Click this button. The File Download - Security Warning window opens.

4. To continue with the download now, click Run. (If a second security warning opens, click Run again).

NOTE: Click Save if you want to download and transfer the file to a CD-R, memory stick, or other storage device in order to install Spector Pro on another computer for which you have a license.

The Spector Pro Setup window opens.

5. Proceed through the installation as you would with any Standard installation.

6. Restart your computer. Recording ceases until you do.

To turn off automatic notification of updates:

Open the Help menu and select Notify me of updates. This removes the checkmark.

To check for updates manually:

If the automatic download feature has been turned off, you are not already online, but you are in the application, Spector Pro starts your Internet connection for you and brings you to the location where you can download the most recent update.

1. Select Help > About from the menu bar to view your current build.

2. Select Help > Check for Updates from the menu bar. The Technical Support Downloads web page opens with information regarding the current build.

3. If you do not have the latest build, click and follow steps 3 through 6 above. (This button only appears if you do not have the latest build.)

4. Restart your computer. Recording ceases until you do.

Or, click here to open the Downloads web page and follow steps 3 and 4 above.