Blocking Chat / IM

When it comes to chat and instant messaging (IM), the concern is usually who, rather than what or when. Spector Pro gives you the ability to block incoming and outgoing chat / IM communications with specific people, when the chat or messaging used is AOL/ICQ, Yahoo Messenger, Windows Live Messenger, or MySpace. When Spector Pro is configured to block a contact name, the user cannot tell a chat / IM was not sent. Spector Pro still records the data of the blocked conversation and you can still see it in the various chat / IM tabs in the Viewer (as long as recording for chat / IM is turned on).  

Before turning on blocking, close all applications and log off all users to ensure that the new settings take effect immediately.

Examples

 

NOTE: If you are NOT using a remote Viewer, the easiest way to block a contact is by using the Block Chat/IM button on the Chat/IM Activity or Top 10 Chat/IM view. This automatically creates the correct Block Chat/IM setting you need. Use Block Chat/IM Settings if you are using a remote Viewer, if Spector Pro is unable to retrieve the contact's account name from the event, or if the conversation has not yet occurred.

 

To block a Chat/IM contact while viewing activity:

  1. Select the Chat/IM Activity view under All Recordings.

  2. Select a conversation in the upper Events list where the person you are monitoring "Chatted With" the contact you wish to block.

  3. Click Block Chat/IM on the toolbar.

  4. A Block Access window appears for the program that was used. Verify that the contact (email address, sign-on name, etc.) is the one you wish to block. Click OK. Note that the contact's account does not necessarily have to be "in network" for the application being used. For example, a Yahoo contact can communicate with a Windows Live Messenger user.

Block Chat/IM Access in Settings is automatically enabled, and this account is added to the list of contact names to block.

To block a Chat/IM contact from Top 10:

  1. Select the Chat/IM Activity view from under the Top 10 tab.

  2. Find the "Chatted With" contact you wish to block and click the Block Chat/IM button for that contact. If the contact can be blocked, the button turns pink and is labelled "UnBlock Chat/IM."

Block Chat/IM Access in Settings is automatically enabled, and this account is added to the list of contact names to block.

To block a Chat/IM contact from Settings:

  1. Open Settings and select the Block Chat / IM pane  

  2. Click to check Block Chat / IM Access.

This box must be checked to activate the other options in this section.

 

  1. You can either create an include Block Contact Names list or an exclude Block Contact Names list. Click to make the appropriate selection:

  1. Click Add. The Chat / IM blocking window opens.

  1. Use the dropdown list to select the type of Chat/IM account or application being used for conversations. Even if the contact you wish to block is using a different type of Chat/IM, select the type of Chat/IM the local user logs in to.  

  1. Click OK to accept the information, or Cancel to reject it. The window closes and if the information was accepted, it is added to the Block Contacts list.

To delete an entry in the Block Contacts list, click to select it and then click Delete. A confirmation message appears asking if you want to delete the contact name. Click Yes to accept the deletion, and the entry is removed.  

  1. Repeat steps 3 through 5 for each contact name you want to add.

  2. Click OK to save the changes you have made, or Cancel to discard them. The Settings window closes.

To block ALL chat / IM contact names (AOL / Yahoo / MSN only):

  1. From the Block Chat / IM pane click Block Chat / IM Access.

  1. Click Allow access ONLY to contact names in list.

  1. Do not add any contact names to the list.

  2. Click OK to save the changes you have made, or Cancel to discard them. The Settings window closes.

Next you will review Blocking Internet Access.

 

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