eBLASTER Mobile supports BlackBerry^® Device Software v4.2 or higher. Optional Location Services require Device Software (OS) version 5.x or higher, or an internal/external GPS chip/system … included in most newer phones.

You read the emailed Activity Reports sent by eBLASTER Mobile on ANY computer, phone or mobile device with email access.

You must have physical access to the BlackBerry phone, and you don't need to connect the phone to a computer to install eBLASTER Mobile.

You will use the phone's Internet browser to download and install the software. You will need to provide the product serial number (that we send you), your email address where reports will be sent, and a password of your choosing for accessing the website.

eBLASTER records:

• SMS/Text Messages (sent and received) and MMS Messages (sent)
• BlackBerry Messenger Chats
• Instant Messages (IM) on Google Talk, AOL Instant Messenger (AIM), Windows Live Messenger, and Yahoo! Messenger
• GPS or Cell Site Location
• Changes to contacts, calendar, and tasks events
• Email Activity (sent and received)
• Voice Call Logs (incoming and outgoing)

In addition, eBLASTER Mobile can automatically forward you a copy of every email and SMS/text message the moment it is sent or received, and any photo or image taken with the phone's camera.

You can also set up electronic fences around key locations you choose and then be notified by email alerts when a they enter or leave these places.

Geofencing is the creation of electronic boundaries (a fence) on a map that trigger an alert notification email when a person (with a mobile phone) enters or exits these important locations.

For example, an electronic fence can be set up around your house and alert a parent when their child enters the area, indicating a safe arrival at home.

Activity Reports are automatically sent as often as every 30 minutes or as infrequently as once a day … to any email address you choose.

You may only install eBLASTER Mobile on a BlackBerry that you own. Before you install the software, you must agree to use it only on a phone you own. eBLASTER Mobile is appropriate for parents monitoring a phone given to their children or employers monitoring a phone provided to their employee. Any adult using a phone with eBLASTER Mobile installed should be notified and provide consent to monitoring.

You should NOT attempt to monitor your spouse, significant other or adult children with any SpectorSoft product without the consent and knowledge of such persons. Doing so may violate local, state or federal laws and you could be subject to civil or criminal penalties.

Yes. The SpectorSoft software license agreement requires that you inform anyone being monitored.

SpectorSoft cannot guarantee that you will be able to use the recordings in a court of law. A judge determines the admissibility of evidence on a case by case basis. You should assume that the information recorded would not be permitted as evidence.

eBLASTER is designed to be as tamper-proof as possible. eBLASTER Mobile does not show up in the Applications Folder or BlackBerry App World, and remains hidden until you dial your secret access code and enter your password.

However, you are required by the SpectorSoft license agreement to install eBLASTER ONLY on a device you own and to inform anyone using your phone that monitoring software has been installed. You may also be required by local, state or federal laws to inform anyone who may use your phone that logging software has been installed on your BlackBerry.

To view the email reports sent to you, you do not have to open eBLASTER. The reports have been sent to the email account you selected. In fact, after installing eBLASTER Mobile, most people never need to access the BlackBerry again.

You can change eBLASTER Settings remotely (via a web interface) any time you are viewing an eBLASTER report. Simply click a Change Settings link on an Activity Report and login from your computer. There is no need to gain access to the BlackBerry where eBLASTER Mobile is installed to change where, when or how often your reports are sent.

No. eBLASTER has a built-in email client that will automatically send reports without using any email accounts set up on the phone.

This means that those email accounts will not expose any trace of the sent reports or forwarded emails.

If eBLASTER does not perform as advertised, please notify us within 72 hours of purchase. Our customer support staff is available 24 hours a day, 7 days a week, and we will do our very best to make sure the product performs properly. Assuming you have notified us within 72 hours of purchase, if we are unable to resolve the issue within 3 days of you notifying us, we will refund your purchase price in FULL.

Please note that we do not provide refunds for simply changing your mind.