You can further customize the specifics of what and how to record. These settings include what ports to listen and record on, web page keyword searching, length and size of conversation to record and more.
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Users should use caution when configuring port settings. The typical user should not have to change the default port settings that eBlaster records on. Please ensure that if the settings must be changed that you know what they need to be changed to. Incorrect port settings may cause eBlaster to fail to properly capture and record activity. |
Capture Log On/Off - Record when a user logs on/off
Scan Webpages for Keywords - Will scan the entire web page for keywords
Allow Limited Users UI Access - Allow access to view Activity Reports but not to make setting changes
Show All IP Addresses - Record multiple IPs for a single computer (multiple network connections such as wireless and cable connected to your network with different IP addresses from a single computer or multiple IPs bound to a single network connection
Enable Browser Extensions - This option is off by default. Enable this feature to record visits to local and/or network folders and locations. You must also enable Web Settings > Include Access to Network and Include Access to Local Folder.
Log File Detail Level - Increases the log file details (logging information). Do not change this option on unless instructed to do something different by SpectorSoft Support.
Network Initialization Delay - Use this option if experiencing errors capturing network-type events (chat/IM, web sites, network activity, etc...). You can increase the delay of the initialization of the tools used to capture network information. Use this when some virus detection and other software resides on the same computer as Spector CNE and the programs to conflict and crash. Delays can be added ranging from 1–60 seconds. In most cases, adding a delay in the 1–3 second range is sufficient to resolve the problem.
Do not change gnutella ports unless instructed to so by Technical Support.
The capture method defines whether the respective Chat / IM conversations should be recorded using the high-level, low-level or auto method. The defaults are designed to provide nearly complete coverage. Use the dropdown list to select Disabled if you do not want to capture a particular protocol at all:
Low-level - The Client monitors the known communications ports used by the Chat / IM protocols. This is the preferred method for capturing Chat / IM because it does not depend on the application performing the Chat/IM conversation. It allows support for many versions of an Instant Message program such as AOL Instant Messenger as well as third party Instant Message programs that interface with AOL IM, such as Trillian.
High-level - The Client monitors specific versions of the most popular Chat / IM applications and records the conversations directly from the application windows. This method is used as a backup to the low-level method, because it relies on a specific version of a Chat / IM application and the vendors of these programs (Microsoft, AOL, and Yahoo) are constantly releasing new versions, which may no longer be supported by the Client.
The high-level method is most useful for recording conversations from applications that use communications protocols not supported by the low-level methods, such as Windows Messenger configured for a Microsoft Exchange account. The high-level method is also useful for recording conversations from applications that have been configured to perform encrypted communications. With encrypted communications, the low-level method would capture the conversation, but it would be unreadable.
In general, eBlaster detects a conversation using the low-level method first, unless the chat / IM application is using a communications protocol not monitored by eBlaster, or the communications protocol is encrypted. If either of these is detected, eBlaster uses the High-Level protocol.
Auto- If Auto is selected, eBlaster uses either the Low- or the High-Level capture method, whichever one is activated first. The method changes for each chat / IM instance.
Disabled - This allows you to turn off specific chat / IM applications that you may not want to capture.
Lists the ports commonly used by each chat / IM protocol. It is possible that the server is configured to use non-standard ports (perhaps by your ISP or network administrator). If this occurs you need to change these ports to conform to the server.
By default, these conversations are captured by the Client. If you do not want to capture any one of them, click to remove the checkmark.
Minutes of Inactivity - When an event is recorded, part of the information recorded about a particular event is how long a user was determined to be active. If a user is typing, clicking the mouse, or moving the mouse within a program window, then they are determined to be active. The inactivity setting determines the amount of time eBlaster should wait after mouse or keyboard activity has stopped before detecting no activity (inactivity).
Minutes of Conversation - Set a time limit for the chat / IM captured in the buffer before being sent to disk (and then to the report). If the Instant Notification of chat/IM is enabled, the recorded chat/IM is emailed.
KB of Conversation - Set a data limit for the amount of chat / IM captured in the buffer before being sent to disk (and then to the report). If the chat forwarding is enabled, an instant chat report is emailed.
Enable Time Stamp (low-level only) -
This option allows eBlaster to properly capture AOL Connectivity Service Chat (ACSD) and/or Norton RTVScan if a non-administrator user logs on to the monitored computer first. The user name must be in the monitored computer's administrator group.
By default, the box next to each type of email is checked to enable their recording, incoming and outgoing, except for Record Microsoft Exchange Mail and Assume Persistent Connection.
POP/SMTP Email (MS Outlook) - Email sent via the Simple Mail Transport Protocol (SMTP) or received using the Post Office Protocol (POP). Popular Windows programs that send and receive email directly from the computer using the SMTP/POP protocols include Microsoft Outlook, Outlook Express, Mozilla Thunderbird, Incredimail and Eudora.
Web Email - Email sent or received that is web-based such as Hotmail, Yahoo! Mail, AOL and others. See the Knowledge Base for the most up-to-date list of webmail we support.
AOL Email - Record AOL email sent and received using the proprietary AOL Internet interface.
Record Microsoft Exchange Mail - Enable for corporate environments using Microsoft Mail Servers.
Scan ONLY Inbox Folder for Pre-existing Email - New emails that arrived when Outlook was closed. Otherwise all folders the user may have created in their Exchange Profile are scanned.
Assume Persistent Connection - Do NOT use this option with dial-up Internet. For more information, refer to the Knowledge Base.
SMTP Ports - These are the TCP/IP port that is monitored for capturing Internet SMTP email, such as those sent by MS Outlook.
POP Ports - These are the TCP/IP port that is monitored for capturing Internet POP3 email, such as those received by MS Outlook.
HTTP Ports - Do not change this port unless instructed to so by Technical Support.
HTTPS Ports - Do not change this port unless instructed to so by Technical Support.
Capture Mozilla Browsers using XPCOM - Enable this option to capture Mozilla-based browsers.
Capture AOL Security Edition - Disable this option if getting connections and disconnection errors using AOLSE.
