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The Client
The Control Center relies on File and Printer Sharing to remotely manage the Client computer. Windows 2000, XP, and Vista computers have File and Printer Sharing enabled by default. File and Printer Sharing is a software component installed and enabled for each network connection on your network computers. It allows other computers on your network (such as the Control Center) to access the resources of the network computer (the Client). File and Printer Sharing must be enabled for the Control Center to retrieve status information and perform remote installations to the network computers.
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Client computers running on Windows 98, ME, and XP Home may NOT have File and Printer Sharing enabled. Plan to install these Clients manually and manage them in non-integrated mode. |
To verify File and Printer Sharing at the Client:
Go to the Manage Computers view of the Control Center.
Right-click on the computer name and select All Tasks > Diagnostics
Press the Admin
Check button to verify that files can be shared on the network
computer.
If this test fails, it could be that:
File and Printer Sharing is not enabled on the Client computer
The C$ Administrator share is not available on the Client computer more...
The account you are running the Control Center on does not have permissions to access the C$ Administrator share at the Client computer
To enable File and Printer sharing:
Open the Windows Control Panel at the Client computer.
Open Network Connections and access Properties for Local Area Connections.
Make sure File and Printer Sharing for Microsoft Networks is checked.
Click OK.
Return to the Control Panel and open Windows Firewall.
Click the Exceptions tab.
In the list of Programs and Services, make sure File and Printer Sharing is present and checked, indicating that an exception in the firewall exists for this communication.
To configure Windows 98/ME computers for File and Printer Sharing:
From the desktop, select Start, Settings and then Control Panel.
Open Network settings.
Click the Configuration Control tab.
Click File And Print Sharing.
Select both options and select OK.
Close Network Options and reboot your computer.
Note: To monitor Windows 98/ME computers you also need to enable Remote Administration for Domain Administrators (or the Administrator account available at the computer that you plan to access).
