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Manage Computers
When you select Manage Computers
in the left pane of the Control Center, the right pane displays a list
of Client computers. If you have just installed the Control Center, you
are prompted to add a computer to create this list.
The Manage Computers view allows you to:
Check the status of computers.
Run diagnostics to determine if computers can be managed remotely.
Install the Client on a computer, in batch, or on a group.
Build a Client Install file using the Deployment Utility.
Verify or delete a Client Recorder installation task.
Verify Client installation and licensing on each computer.
Restart the Client computer.
Uninstall the Client Recorder.
When you first open the Control Center, you are prompted to add computers. This is because the Control Center needs you to build a list of the client computers you will be recording. See Working with the Computer List.
Once computers appear in the list, icons identify the status of each:
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The Control Center detects the network computer, but the Client Recorder is not installed. If the computer passes the Windows Services Diagnostics, you can install the Client and manage it remotely from the Control Center. |
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The Control Center cannot communicate with the "added" computer. "Not Detected" appears in the Windows Name column. |
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A Client Recorder with valid license is installed and running on the computer. These computers will be visible in the Configure Computers view. |
For each computer added to this list, Manage Computers displays these columns:
Computer Name - The computer's network name.
Domain or Group - The computer's Domain or Workgroup name, or, if Group Management is enabled, the computer's assigned Group (which by default is the domain).
Description - The computer's name (from the system Properties).
Windows Name - Windows version number or "Not Detected."
Recorder - Version of the Client Recorder installed or "No" if not installed.
Viewer - Whether or not a Viewer is installed on the Client, "Yes" or "No."
License State - Last time Client checked in with the Primary Server.
WebMail - Signature File version that determines how up-to-date the software is.
Below the computer list, are "group" display options: Show Groups Only, Show Group Computers, and Show All Computers. See Client Group Management to learn about simplifying management of large numbers of computers.
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If a computer is "Not Detected," the Control Center is not communicating with it. Reasons could be: the computer was added to Manage Computers under an incorrect name, there is a network problem, or the computer is turned off. |
There are four ways to access Manage Computer menu options: (1) Right-click the Manage Computers icon in the left pane, (2) use the Action menu at the top of the window, (3) right-click on a "detected" computer in the right pane, or (4) right-click a blank area in the right pane. The available menu options are described briefly below.
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Right-click on Manage Computers |
Action menu |
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Right-click on a "detected" computer in the right pane |
Right-click a blank area in the right pane |
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Add Computer to List - Opens a box allowing you to add a computer to the Manage Computers view. More...
All Tasks - Opens a sub-menu of functions. See below
Arrange Icons - Automatically arranges the icons.
Deployment Utility - Starts the wizard that guides you through configuring and building the Client Install file. More...
Export List - Exports the current computer list as a text (Tab-delimited .txt) file. More...
Help - Opens this Administrator's Guide.
Install Spector Client - Sends the Client Install file to the currently selected client computer. More...
Line up Icons - Automatically aligns the icons.
New Window from Here - Opens a new window of the current view, useful when you are managing and configuring many Clients. Use the Window menu to navigate between windows.
Properties - Shows Computer and Setup Info for the currently selected computer.
Refresh - Refreshes the data shown in the list.
Uninstall Spector Client - Removes the Client Recorder from the selected computer.
View - Allows you to customize the Manage Computers Client list
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Action Menu or |
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When Manage Computers is selected and you right-click in the left pane or use the Action menu, the All Tasks sub-menu displays the following functions:
Add Computer to List - Same as above.
Computer Add/Install Wizard - Gives you a choice to either install the Client Recorder or add a computer to the Manage Computer Client list.
Computer Batch Install Wizard - Allows you to install the Client to any or all computers listed in the Manage Computers view. More...
Deployment Utility - Starts the wizard that guides you through configuring and building the Client Install file. More...
Diagnostics - Opens the Client Computer Diagnostics for the selected computer and allows you to remotely check Client requirements. More...
Find Computer - Lets you select the domain and search for a computer name within the domain. More...
Active Directory Computer List - Loads all computers in your domain active directory into the Manage Computers Client list. More...
Pending Setup Summary - Displays a summary of pending tasks (installs and uninstalls) on computers in the Manage Computers Client list. This summary can be useful in situations where you have scheduled multiple tasks at different times.
License Summary - Opens the License Summary dialog displaying the number of used, active, and reserved Client licenses. More...
Save As Computer List - Saves the current Manage Computers Client list in a file (NetConfig.xml) that you can load again on startup. More...
Show Group Computers - Displays only computers in a single group (domain).
Show Groups Only - Same as command in the bottom pane. Allows you to display a summary of Groups (by domain) of computers the Manage Computers Client list. More...
Show All Computers - Displays all computers in all groups (domains).
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Right-click on a Computer |
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Right-click a computer, "All Tasks," and select:
Delete Install Task - Allows you to delete all scheduled tasks on the selected computer.
Change Group - Allows you to assign this computer to a different "group."
Install Spector Client - Allows you to select the configuration .sds file and schedule Client installation for the selected computer.
Remove Computer from List - Removes the selected computer from the Manage Computers Client list (has no effect on the computer's network presence).
Reserve License - Allows you to reserve an unused Client license for the currently selected computer (Client is not installed).
Restart Computer - Remotely restarts the selected Client computer in 30 seconds. A message box is displayed on the computer, notifying any logged on users of the impending reboot.
Uninstall Spector Client - Allows you to remotely uninstall the Client Recorder, immediately or on a schedule.
Verify Install Task - Allows you to see whether there are any install or uninstall tasks scheduled for the selected computer.
Verify License - Displays a box that verifies a client license has been assigned to this computer under the current serial number.
Manage Computers List
