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Spector 360 records each email
sent, received, viewed, and opened and unopened email file attachments.
Use Email Event Criteria to focus the Dashboard
view on compliance to company policy or potentially abusive content. The
current criteria selections are listed under Criteria Settings at the
bottom of the Event Criteria panel.
Choosing a "keyword" criteria allows you to find email events that contain particular words or phrases. You can focus on the people involved, the contents of email, or how the mail arrived (e.g., via AOL or Hotmail).
To search for keywords:
Type the keywords you want to match (for example, "budget") and then select one or more of the following fields in which to search. Checked fields will be searched, and unchecked fields will not be searched. In the illustration below, only names of attachments, the subject line, and the contents of email will be searched. For more about keyword matching, click here.
Include partial matches: Check to search for a partial match; for example, the word "budget" would partially match "budget2006" and "budgeting" in any of the following data fields.
Sender: Find a match in the name or email address of the person sending the email.
Recipient: Find a match in the name or email address of the person receiving the email.
Attachments: Find a match in the filename of any email attachments.
CC/BCC: Match any names or addresses in the carbon copy or blind copy fields.
Subject: Match words in the subject line of the email.
Email Contents: Match words in the body of the email.
Web Mail Host: Match words in the name of the email's web host.
Focus on email sent and received in certain programs.
To retrieve email by program:
Specify individual programs or groups of programs you wish to include or exclude. For example, you might include only Outlook to export official company email messages. Alternatively you might EXCLUDE Outlook email to view all other (possibly inappropriate) email sent and received. There may be Program Groups defined to make selection of programs by type easy. See Viewing by Program.
Focus on email events occurring on specific domains.
To retrieve email by specific domain:
Specify individual domains or groups of domains you wish to include or exclude. For example, you might include only email from mycompany.com to limit a report to activity on your company's domain. Alternatively you might EXCLUDE your company and related domains for a better picture of email traffic to and from other domains. See Viewing by Domain
To retrieve sent vs. received email:
Choose one of the following:
All: Select to view all incoming and outgoing email.
Incoming: Select to view only email received by employees.
Outgoing: Select to view only email being sent by employees.
To retrieve email by type:
Select a If your company is using MS Outlook, you may want to display all emails sent via webmail as an indicator that employees are sending personal emails during working hours.
Select one of the following email types:
To retrieve emails with attachments:
Select the Attachments options. If you have directed Spector 360 to save all attachment files in a secure place where Dashboard can retrieve them, you will be able to access the file attachments when you access the email recordings. A hidden duplicate (including file attachments) is stored away for later review. Copies of deleted email are also stored.
Choose from:
All: View all email, with or without file attachments.
With Attachments: View only email with attachments.
Without Attachments: View only email without attachments.
