1. Search for a "Sensitive" Word
Problem We are concerned about security of our clients. How can we tell if someone is divulging supposedly secure client information when we're not sure if it's happening via Instant Message, Email, or transfer of documents? Solution The Spector 360 Dashboard allows you to chart and explore all keystrokes typed by users using a "Keyword Search" filter. By searching for appropriate terms, such as "Mastercard," "Client Account," or "XYZ Contract," you can see which users entered the term(s) in an Instant Message, in an Email, in an online search, in an FTP command line, or in a document. Follow these steps.
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2. The Truth about Web Surfing
Problem Some employees claim they're not really surfing. If a web site is open, how do I know if an employee left it open by accident, as he claims, or if he is actually reading and browsing through the site? Solution Spector 360 records whether or not activity is happening on a site. For off-limits web browsing, you can create a list of unapproved web sites, and then find out who goes there to actively click and scroll around. Anyone can leave a browser open and forget it, but there's no room for "white lies" when the facts are at your fingertips with the Dashboard. Follow these steps.
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3. Tracking Productivity
Problem I like to reward the positive. Is there any way that I can tell who among my employees are working hard on programs related to their duties? Solution The Spector 360 Dashboard lets you focus in on programs that represent productivity for your organization. You can find the users spending the most time actively working in these programs and quickly highlight the High Producers in colorful charts. Follow these steps. Follow these steps.
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4. Tracking Non-Productive Time
Problem On the other side of the coin, is there a way to tell which of my employees are taking long breaks? Solution In addition to logins and logouts, Spector 360 tracks inactive time. When you are certain that an employee was not in a meeting, on the phone, or busy in some other way, you can see how much the employee actively works at his/her computer. Follow these steps. |
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5. Tracking Webmail
Problem Time spent on personal email can be a problem. How do I know how much email employees are sending and receiving via Web mail, such as Hotmail, Yahoo, AOL, etc.? Solution The Spector 360 Dashboard lets you focus in on problem areas, such as Web mail. You can see which portals (AOL, Yahoo, Hotmail) are being used most, and how much traffic they get from your employees. Follow these steps.
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6. Email to Competitors
Problem I've been lying awake at night worrying that some unhappy employees are communicating with a former employee who's now working for our top competitor. Can I track this? Solution The Spector 360 Dashboard lets you target specific domains and domain groups where email is coming and going. Those tiresome, tattlers are fully exposed with Spector 360. Follow these steps.
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Scenario 1 - Search for a Sensitive Word
Scenario 2 - Track Active Web Browsing
Scenario 3 - Track Productivity
Scenario 4 - Highlight Unproductive Time
