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User Explorer allows you to explore all events recorded from an individual user. Each User Explorer Folder in the left pane (initially, just "All Users") displays a set of "users" in the right pane. See User Explorer Folders for more about the folders. With User Explorer, you start with a single user and "drill in," first to activity type, and then to specific recorded events. From here, you have access to everything the Client Recorder has captured for each user.
In User Explorer, selecting a user opens an Events window where you can view all activities for one user.
To view the list of users:
Click the User Explorer button at the bottom of the navigation pane.
Select the All Users folder at the top of the navigation pane. Users are listed alphabetically by Display Name in the right pane. To order the list by User Name or Domain, simply click the column heading.
Double-click a user in the right pane list. A Criteria box opens. If you wish, change the date or computers to call up, using General Criteria. Note that specifying individual computers in General Criteria could prevent you from seeing data for the user, but if you are interested in one user's actions on certain computers (for example, an IT Manager's activity on QA machines), this criteria setting is useful.
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Click OK
on the Criteria box to accept the Criteria and display the data in an
Events window.
If you see <No Data Available>, there was no data that met your
Criteria. Once an Events window is open, you can click the Criteria
button in the Navigate pane at any time to set adjust the Criteria.
Start by selecting an
Activity tab at the
top of the Events window (Screen Snapshots, Web Sites Visited, Email,
etc.).
In the upper left
Navigate
pane of the Events window, click on the user to show dates in the right
Summary pane. If you wish, click + to open the navigation tree for the
user and select a different branch.
Or you can:
Click Load Events at the top of the Navigate pane to load ALL events for the user into the lower pane.
Click Grouping to change the Navigate and Summary displays by changing the data hierarchy.
Click the + next to a user to open the Navigate tree and select the next level of data (e.g., one day) to view a Summary for that group.
Select an item in the
Summary pane
to narrow the data.
Click the Load Events button to view your selection (group of recordings) in the grid in the Events pane. From the Events pane, you can View Screen Snapshots, print the grid, export the grid, and choose which columns are shown. Fields for each event show Start or Recorded Time, Computer, User, Program, and other information. See "Understanding Recorded Events" for an explanation of the fields in each activity recording.
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Use the Auto-Load feature to automatically load the currently selected Navigate or Summary group of events into the Events grid. Open the View menu and select Autoload Events. |
Select a row (a record) in the
Events grid to focus on a particular
event record. Fields for each event show Start Time, Computer, User, Program,
and other information. When you select an event record, you can click
the buttons at the top of the Events pane or right-click for a menu of
actions. When you select a Chat, Email, or Keystroke event, the Content
for the activity (message or keys typed) appears in the very bottom pane.
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You can create an instant report by opening the File menu on the User Events window, selecting Report, and Create Report (to save the report to a Reports folder) or Preview Report (to view the report in a Preview window). |
User Explorer allows you to display, analyze, and act on user recordings.
Sort the Summary or Events by clicking on column headings.
View Screen Snapshots for a selected event by clicking the View Screen Snapshots button.
Go directly to a web site or add a web site to a Web filtering category. More...
Create a report from the Events. More...
Print the displayed Summary or Events pane. More...
Export the displayed Summary or Events pane contents to a file. More...
Viewing User Events
