Deleting a User and User Events

Master Dashboard Login

Users Management allows you to remove a user you no longer expect to record and/or remove recorded user events.  For example, if someone no longer works at the organization, you can clear his or her data from all reports. The user will no longer appear in Dashboard reports; however, if new recording detects the same user name, new transactions will be added to the database under the user name.

This function permanently deletes the event transactions from the database. However, you can bring back the transactions by restoring a valid database backup.  

To delete a user:

  1. In the Users Management folder, select the user to remove.

  2. Click Delete on the toolbar or right-click > Delete. A message informs you that you will be permanently deleting data from the database.

  3. Click Yes to continue. The Delete Event Data box appears. Next to User(s), the currently selected user is automatically selected.

  4. If you want to remove the user completely, leave all default options selected and click Delete at the bottom of the box. If you want to remove specific or older events, clear events you do NOT wish to remove, and/or set a Date. See Deleting Event Data.

  1. A message asks you if you are sure you want to delete the transactions. Click Yes.

  2. Wait as the transactions are deleted, and then click Close. The user still appears in Users Management, but without available data will no longer appear in Dashboard charts, reports, or forms.

Related Topics

Deleting Event Data

Adding a New User

Importing Users and User Groups

Deleting a Computer and Computer Events

Space Management