The Dashboard provides a navigation pane on the left side of the window and access to the data on the right. If your Spector 360 installation is new, there probably is no data available to view. As soon as Client Recorders are installed and operating, data will begin to fill the Spector 360 Database.
To view data in the Dashboard:
In general, move from left to right.
Select a tool from the Dashboard's lower left navigation pane. The Management tool is the only tool that does not display recorded data. (Click each tool below for an explanation.)
Quick View shows top statistics.The recorded data is consolidated in comparative graphic charts for at-a-glance conclusions. Use Quick View to answer questions such as:
Which users do the most Web surfing or Chat/IM during work hours?
What were the top online searches entered for the previous year?
Which computer is using the most network bandwidth?
Who is communicating with clients most often?
Who is logging in early and spending the most time engaged in activity? Who's taking long breaks?
Search lets you query across all users and data. Search finds the needle in the haystack by returning matches to search term(s) and linking to other data views for further investigation. Use Search when you're not sure which type of activity to query:
Who leaked confidential information to a competitor? Search for a keyword or phrase in all users' Email, Webmail, Instant Messages, Keystrokes, and all other recorded events.
Was there any communication following a major transition that might affect stockholder behavior? Focus in on a time period and search across all user activity for the telling words.
Is John Doe planning to leave the company? Search all of his recorded activity.
Data Explorer mines data from ONE activity type at a time. Explore Email, Chat/IM, or Online Searches for all or select users. Use Data Explorer to delve into questions such as:
What was the content of chat conversations in "Dept. X" during a critical two-week period?
What file transfers were performed last month, and which domains and documents were involved?
Which users/computers printed files on device "Laser Printer 55" last week, and which files were printed?
How many Keyword Alerts were detected this last month, which users caused the alerts, and what were the circumstances?
User Explorer displaysScreen Snapshots, Email and Chat/IM Activity, Online Searches, and the other activity of one user at a time. User Explorer answers questions such as:
If John Doe is causing Keyword Alerts, what is he up at the time of the alerts?
John Smith left the company last week; what was he doing during his last days?
If Mary Black is using the most network bandwidth, does it have to do with work or is she downloading music?
Reports present the data in a formatted document. You can print, email, or include a Report in another document. Use Reports to:
Distribute Quick View summaries that highlight behavior issues or top performers.
Publish Aggregate reports that draw conclusions about productivity and resource usage.
Prepare Detail reports to prove compliance or suspicion of wrongdoing.
Summarize the activity of each user.
Note that a "Master" Dashboard user can schedule generation and delivery of automatic reports. See Managing Scheduled Reports.
Management tools manage the Spector 360 data. Users with Dashboard "Master" Login accounts can:
Set up and manage other Dashboard login accounts.
Edit resource names or descriptions and define resource groups for easy criteria selection.
Schedule automatic reports.
Configure and manage Website Filtering.
Manage the Spector 360 Databases and Database Jobs. See the Management Tool.
Select a folder or panel from the upper left navigation pane. Each folder displays a set of items in the right pane, such as charts, forms, or the Management information.
View the data from the right pane.
Quick View charts are displayed directly on the right pane.
For Search, enter a query, select the activities to search in, and review the Search Results in the right pane.
For Data Explorer, User Explorer, and Reports, double-click an item in the right pane. A Criteria dialog box may prompt you to accept or change the database query before displaying the data.
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The Dashboard provides numerous ways to customize each view of the data. You can switch from a bar graph to a pie chart, or adjust the background color and margins of a report. You can add or remove data columns to clarify a grid display. Once you have a view of data you like, you can save your custom chart or form in a folder that you create. |
As you begin reviewing recorded data, refer to each activity type under "Viewing Recorded Events" in the Table of Contents for this Help in order to understand and interpret the data you are viewing.
