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Spector 360 detects Online Search activity by looking in the recorded data for URLs containing search queries. For the major search engines, Spector 360 facilitates finding searches by associating specific search tags (in a search query) with the domains using them. At all other domains, Spector 360 looks for generic search tags.
Online Search Rules allows you to view, update, and adjust how Spector 360 captures Online Search events. There are two views to this tool. Use the View by button on the toolbar to toggle between views:
View by Domain (the default)
View by Tag (click the toolbar button)
This view lists all domains currently in the Online Search Rules alphabetically. The domains initially listed are those Spector 360 already associates with search tags. More than one domain may be associated with a search tag. Double-click the domain/search tag item to open the Online Search Rules box and view all domains associated with this tag.
Domain Name: The domain associated with the tag.
Search Tag: The search tag immediately preceding search words in a search query URL. A search tag usually beings with & or ?.
Domain Specific: Yes appears when the rule instructs Spector 360 to look for the tag at a specific domain. No appears if the tag is commonly used, and Spector 360 will look for the tag at any domain.
Click View by Tag on the toolbar. This view lists the rules by search tag. The tags listed initially are those Spector 360 always looks for - either associated with domains or at any (Others) domain. Double-click the search tag/domain item to open the Online Search Rules box.
Search Tag: The search tag immediately preceding search words in a search query URL. A search tag usually beings with & or ?.
Domain Name: The domain or domains associated with the tag. Others appears in this column if the search tag is NOT domain-specific. Spector 360 looks for the "Other" tags at any domain.
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The default Online Search Rules capture almost every search query. Keep in mind that adding a large number of specific Online Search Rules to the Database will slow processing. |
When web recording is on, the Client captures all URLs visited by a user. If a search has taken place, the URL for the resulting page is followed by a search query string. The string may contain many tags, but the tag immediately preceding the actual search words typed is the tag Spector 360 uses to identify the search. For example, a search for "recipes" in Google and in Yahoo may return these URLs:
http://www.google.com/search?hl=en&q=recipes
http://search.yahoo.com/search?p=recipes&fr=yfp-t-501&toggle=1&cop=mss&ei=UTF-8
Google uses the tag &q= to identify the search phrase, and Yahoo uses ?p=. By associating these specific tags with domains that use them, Spector 360 ensures capture of search queries at major search engine sites.
However, thousands of web sites are NOT major search engines, but do provide searching. A New York Times search on "recipes" returns:
http://query.nytimes.com/search/query?query=recipes&srchst=nyt
Even though nytimes.com is not part of any Spector 360 rule, the search will be detected because it uses one of the "generic" search tags, ?query=. Spector 360 ALWAYS looks for a set of generic search tags at ALL domains. These tags are marked No or Others in the Online Search Rules list, because they might be used by any domain:
?search
&search
?searchtext
&searchtext
?query
&query
If you discover a new search tag being used at a specific (or at any) domain, or if you want to ensure capture of online searching at a particular site, make changes to the Online Search Rules.
To use Online Search Rules Management:
Re-sort the Online Search Rules list by clicking on a column head.
Display the rules by tag or by domain name by clicking the View by button on the toolbar.
View details for or edit a rule. Double-click the rule or right-click > Edit. More...
Associate additional domains with a tag. Double-click the rule or right-click > Edit. More...
Add new search tags to the rules. Click New on the toolbar or right-click > New. More...
Test any URL containing a search query string, extract the search tag, and add the tag to the list of rules.
