At
the Spector 360 Control Center, an Administrator can define a list of
"keywords" that set off alerts. Keywords might include names
of individuals or confidential files or any word inappropriate or indicative
of inappropriate behavior in the workplace. When a Spector 360 Client
encounters a keyword
The person receiving the email finds out about the keyword usage right away. From the Dashboard, you can find out which users have set off Keyword Alerts and the reason for the alert.
To view Keyword Alerts:
Quick View:
Select a Keyword Alert chart. Click on a chart element to open the Events
window.
Reports: Double-click a Keyword Alerts report to view or print
it.
Data Explorer: Double-click a Keyword Alerts data form to open
the Events window.
User Explorer: Double-click a user and select Keyword
Alerts from the Activity menu or Activity bar.
Click Load Events in the Navigate or Summary pane to view details.
The following Event fields are recorded for each Keyword Alert. You can print and export this data.
Recorded Time: Time at which the keyword was detected
Computer: Name of the computer where the keyword was detected
User: User logged into the computer (column hidden by default)
Program: Application being used when keyword was detected
Found
in: Type of activity in which keyword was found
CHAT - An online conversation
EMAIL - An incoming or outgoing email message
HTML - In web page contents
KEYSTROKES - In keystrokes typed by the user
URL - Within the displayed web page address
Keyword: The word defined in the Control Center that set off the alert (such as "sex" or "casino")
Keyword URL or Text: The web page address (if applicable) and context where keyword appeared (allows you to trace where the word was entered or viewed; right-click and select Copy then paste into a browser)
To sort the records by any field:
Click any field column header to list the records A-Z or in numerical sequence by that field. For example, clicking Found in would order the records by type of activity. Hold down the Shift key and click on column headings to sort by multiple fields (e.g., Found in and Keyword).
To select how many records are shown:
Use the tree in the upper-left Navigate pane to select a higher (more records) or lower (fewer records) branch in the Event Group. Click Load Events to see the records in the Events pane. This allows you to adjust the data for report and export purposes.
To view Screen Snapshots for the event day:
To view the event that set off the alert, select the alert in the Events pane and click View Screen Snapshots. Or, right-click in the Events grid on a record and select Go to View Event Snapshots.
