Managing Alert Profiles

Spector 360 provides centralized keyword detection and alerts. Instead of browsing or searching through the recorded Dashboard data, you instruct Spector 360 to watch for sets of alert conditions, called Alert Profiles. When alert conditions are met, Spector 360 records an Alert Event and immediately notifies you or any other "operators" who need to know by email.

Example - You can watch for "Bullying" and "Hate" keywords in the content of Chat/IM activity initiated by suspected troublemakers. As soon as one of the words pops up in a conversation, you get an email.

Example - If you're worried about sensitive financial data, you can create a Keyword Group containing relevant words, filenames, and file locations; and then watch for activity (email, document activity, file transfers) among people with access to the data. As soon as a match to your keyword appears, you get an email.

To view Alert Profiles:

Select Management and Alert Profiles.  All predefined and custom profiles appear listed in the right pane. Re-sort the list of Alerts by clicking on any column heading, and refresh data by selecting Refresh (F5) on the toolbar.   

• Event Name: Name of the Alert Profile.

• Event Type: The type of events this profile watches. Each profile watches only one activity type, which can be Chat/IM, Email, File Transfer, Keystroke, Program, Web, Network, Document Tracking, or User Activity.  

• Enabled: No means the profile is currently disabled. Yes means it is working right now.

• Description: A description of this Alert Profile.

About Alert Profiles:

An Alert Profile instructs Spector 360 to watch for conditions in the recorded data. Each Alert Profile is based on one type of activity, such as Chat/IM or Email. If the Who, What, and When conditions are met, an "Alert Event" is recorded, and (if requested) notification is sent to an Alert Operator. You can enable, disable, or change Alert Profiles at any time.

To manage Alert Profiles:

Master Login

• Add a new profile.
  Click New on the toolbar  - OR -
  Right-click in the right pane and select New.  More....

• Edit an existing profile.
  Update an Alert Profile at any time without changing the Recorder Profile settings. Follow instructions in Alert Profile Definition.
  Double-click the profile in the profiles list - OR -
  Select the profile and click Edit on the Toolbar - OR -
  Right-click on a listed profile and select Edit. More...

• Set up email delivery of Alert notification:
  Select the Alert Profile in the right pane, right-click and select Email Configuration. More...

• Show or hide disabled profiles.
  By default, Spector 360 shows all Alert Profiles that have been defined but are not ENABLED ("No" appears in the Enabled Column). To show ONLY profiles that have been enabled, click to turn OFF Show Disabled Profiles on the toolbar
  Click the button or select the menu item again to change the setting back to "Show" disabled profiles.
   

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