Viewing Programs

Figure 1: Viewing Programs

The Programs viewing window displays information about all the programs and/or applications that have been recorded by the Client on a monitored computer. When you are reviewing recorded Programs, the following buttons are available for your use:

View... This button allows you to view a list of the programs opened by the user. When a specific application is highlighted, it displays the following:

What time it was opened
How long it was open
How long it was in focus (time the window itself was open)
How long it was active (length of time the user was using keystrokes while in the window)

Jump to... Allows you to jump to other Viewer windows showing either the snapshot or keystrokes of a previously selected application within the Programs tab

Search Programs This function works like a filter. Only the data that matches the search is displayed. The search criteria you enter is maintained while you stay in the Viewer. For example, if you do a Programs search and switch to the Chat/IM tab, and then come back to the Programs tab, the results of the Programs search continue to be displayed. You must either do another search or close the Search window in order to view all the recordings for that particular window type again. The dialog box search settings that were entered are saved while you stay in the program. All the settings are global to all tabs except for the "Check In" fields, which are specific to each tab

The Search dialogue window displays the following fields:

Search for This is where you enter the actual search string. The following rules apply:

All words entered must be found to detect a match
The words can be spread throughout any of the Check In fields selected, i.e. you enter GOOD DAY, select the URL, and Caption check in fields. If the URL contains GOOD and the caption DAY, then it is considered a match
You can use quotes to find phrases, i.e. the words must be found in that specific sequence to match. If you enter hello there it will not match there hello or any other combination. You must have matching quotes or the string will be rejected
Double quotes will be dumped and you will end up with just the words i.e. "hello there" treats the string as two empty phrases and then it looks for the words hello and there in any order
Phrases are space sensitive, hello there will not match hello there

Exact upper and lower case match The default search is case insensitive. If you check this box, then the case must match
Include partial word match The default search must find the words surrounded by any character that is not an alpha or numeric character. When you check this box, anywhere the characters appear is considered a match. For example, with the box checked, SOFT would match MICROSOFT
Search in This determines what data fields in which to look for a match. You must check at least one

Date selection Entries are self-explanatory. Date values entered are inclusive. For example, the date values 4/1/03 to 4/2/03 will include anything from 4/1/03 at 12:00:00 AM to 4/2/03 at 11:59:59 PM.

Settings Clicking on this option allows you to configure whether Programs are to be recorded. The Programs window displays:

The time the program was started
The name of the program that was used
The Focus Time, or amount of time that the program had the primary window focus in Windows
The Active Time Active Time will be less than or equal to the Focus Time and will reflect the amount of time the user was active in that window. A window is considered to remain active if the user is either typing or using the mouse while that window has Focus. The window would only be considered "not active" if the user stopped typing for a period equal to the number of minutes specified in the Programs setting option called Inactivity Timeout

Example: if a user opened an Internet Explorer window and selected that window, it would be considered to have focus and be active. If the computer's user clicked around in that window for five minutes and then left their computer for a thirty-minute lunch, the window would be considered to have focus for thirty-five minutes, but to be active for only five minutes.

Delete Clicking on this button allows you to delete the recorded information relating to the particular program used

The Programs is divided into two (2) panes

Top Pane When the window opens, the top pane displays information about the Programs recorded on a specific date
Lower Pane Displays the details of the Programs, which include:

Time The time the program was opened/started
Application The name of the application or program used
Total time spent The total time in which the application was open, whether in focus, active, or inactive
Time spent in focus The time in which the application was open, i.e. the user opened an Internet Explorer window and selected the application
Time spent active The time in which the application was in focus, (i.e. the window was open) and there was activity, such as mouse clicks, movement, or keystrokes
Window title The name of the window in use, which may also identify the file name in use

Note: You can sort each category by clicking on the header itself, which can be very helpful. For example, if you want to view all Applications alphabetically, click on the Application header.