Spector CNE
Administrator's Guide
Requires Login to MS Exchange Server - The Client can only record the email being sent and received on an MS Exchange account when the user has logged onto the Exchange server on the computer where the Client is recording.
Email in Outbox is "Sent" - When an email is placed in the user's Outbox, the Client will record it as sent email. An Exchange email could be recorded as sent by the Client, but it is possible that it was removed from the Outbox before it was sent or it continues to reside in the Outbox and has not been sent.
Email in Inbox is "Received" - When a new email arrives in the user's Inbox, the Client will record it as a received email. The Client will record (as being received) any email in the user's Inbox that is marked as "not read" and has not already been recorded by the Client. When the user logs in, any email waiting in the Inbox is recorded.
Requires Outlook 2000/XP or greater - The Client can only record MS Exchange email when the client computer is using Outlook 2000 or Outlook XP. Earlier versions of Outlook are not supported. This limitation does not apply if Outlook is being used to send and receive POP/SMTP email only.
Client May Cause a Delay - Note When MS Outlook is first opened, the Client must synchronize itself with the user's Inbox in order to determine any new messages that have been received. If the user has a very large number of messages in their Inbox, there could be a delay in opening MS Outlook.