File and Printer Sharing

The Control Center relies File and Printer Sharing to remotely manage the Client computer. File and Printer Sharing is a software component installed and enabled for each network connection on your network computers. It allows other computers on your network (such as the Control Center) to access the resources of the network computer (the Client). File and Printer Sharing must be enabled for the Control Center to retrieve status information and perform remote installations to the network computers.

Client computers running on Windows 98, ME, and XP Home may NOT have File and Printer Sharing enabled. Plan to install these Clients manually and manage them in non-integrated mode.

Verify File and Printer Sharing

Client Diagnostics allow you to find out if a network computer has File and Printer Sharing enabled.

To verify that File and Printer Sharing:

  1. Go to the Manage Computers view of the Control Center.

  2. Right click on the computer name and select All Tasks>Diagnostics…

  3. Press the Admin Check button to verify that files can be shared on the network computer. If this test fails, it could be that:

  4. File and Printer Sharing is not enabled on the Client computer

  5. The C$ Administrator share is not available on the Client computer

  6. You do not have permissions to access the C$ Administrator share

 

 

Enable File and Printer Sharing