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In this topic: |
Spector CNE
Administrator's Guide
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The Windows Remote Registry service is required on the Client so that the Control Center can display the computer's status in Manage Computers. If a computer is displayed as Not Detected in the Manage Computers view, and you are sure it is on and connected to the network, most likely Remote Registry service capabilities are not enabled for that computer, or you do not have Administrator privileges to access it.
A Client computer MUST have Remote Registry service enabled before you can install the Client and fully manage it from the Control Center. Use the Control Center's Client Computer Diagnostics to check the Registry service, and enable the service where possible if it is not running.
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Client computers running on Windows 98, ME, and XP Home will NOT have the Remote Registry service. Plan to install these Clients manually and manage them in non-integrated mode. |
To verify Remote Registry Services
Open the Control Center and select Manage Computers.
Right-click on the computer name in the right pane of the Manage Computers view.
Select All
Tasks > Diagnostics. The Client Computer Diagnostics box opens.
Click on the Registry
Check button.
If the service is enabled, a message appears: "The Windows System
Registry is accessible on the specified computer <name>." Click
OK.
By default, Windows NT, 2000, and XP Pro systems are configured with the Remote Registry service enabled. If the service is disabled, it MUST be enabled before you can use the Control Center to install and manage the Client. Window
To enable Remote Registry on NT, 2000, and XP Pro:
Open the Control Panel.
Select Administrative Tools.
Select Services.
Find the Remote Registry Service.
Verify that it runs on System Startup.
Note: For Windows NT, start the Task Manager and verify that the winlogon.exe process is running. Winlogon.exe on Windows NT 4 contains the Remote Registry Services.
To enable Remote Registry on 98/ME:
Enable Remote Administration. Select Start, Settings, Control Panel and Passwords.
Select the Remote
Administration tab.
Click to check Enable remote administration of this server. This enables the Remote Registry Service, if installed. This service is also required to allow the Control Center to communicate properly with the Client computer.
