Adding Client Licenses

Managing Your Installation

Your Spector CNE installation allows for a certain number of Client licenses.

• You can install one Client for each license; for example, if you are licensed for 50 Clients, you will be able to install 50 Clients, no more.  

• If the Client is removed from a computer, the license remains reserved for that computer and can only be installed on another computer with the same name on the same network. License reservations are held indefinitely.

• If Spector CNE is used to record a Windows multi-user server, then a license is required for each unique user connecting to the multi-user server.

For example: The purchase of a 50-computer license would allow for the installation of the Client onto a Citrix MetaFrame server configured for 50 unique users.

Note: Spector CNE uniquely identifies a Client computer on the network by using its Windows computer name. If the computer name of the computer is changed, another license for that computer will be used in order for the Client to continue to record the computer.

You may purchase additional Client licenses at any time.

To purchase additional Client licenses:

1. Have your serial number ready.
   Look for your serial number in the Help>About screen in the Control Center. You can also find it in your original email purchase receipt or on the back of the CD holder (if a CD was purchased). If you have misplaced your product serial number, contact us.

2. Contact SpectorSoft and purchase the additional licenses.
   SpectorSoft will make the appropriate changes to your license agreement and will update your serial number to include the additional licenses.

• Web: Request Info

• Email: sales@spectorsoft.com

• Phone: 1-888-598-2788

3. Re-register your existing serial number.
   This will unlock the new Client licenses and enable the Primary Server to validate the additional Client  installations. Follow the instructions in Serial Number Registration.

• Go online to the SpectorSoft Registration page or

• Open the Primary Server Administration window from the Windows task bar and select Register SN.

4. Unlock the client licenses. You may now install additional Clients.