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Manage Computers
List
Spector CNE
Administrator's Guide
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Manage Computers
When you select Manage Computers in the left pane of the Control Center, the right pane displays a list of Client computers. If you have just installed the Control Center, you are prompted to add a computer to create this list.
The Manage Computers view allows you to:
Find and list the computers you wish to monitor
Run diagnostics to determine how to install and manage the Client on each computer
Build a Client Install file using the Deployment Utility
Install the Client on a computer or group of computers
Verify or delete a Client installation task
Verify Client installation and licensing on each computer
Restart the Client computer
Uninstall the Client
When you first open the Control Center, you are prompted to add computers. This is because the Control Center needs you to build a list of the client computers you will be recording, either by adding them one-by-one or by using a preloaded (NetConfig.xml) computer list. See Adding Computers.
Once computers appear in the list, icons identify the state of the computer:
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The Control Center communicates with the computer, but the Client Recorder is not installed. If the computer passes the Windows Services Diagnostics, you can install the Client and manage it remotely from the Control Center. |
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The Control Center cannot communicate with the "added" computer. "Not Detected" appears in the Windows Name column. |
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A computer where a Client Recorder with valid license is installed and running. These computers will be visible in the Configure Computers view. |
For each computer added to this list, Manage Computers displays:
Computer Name - The computer's network name
Domain - Either the Domain or Workgroup name
Description - The computer's name (from the system Properties)
Windows Name - Windows version number or "Not Detected"
Recorder - Version of the Client Recorder installed or "No" if not installed
Viewer - Whether or not a Viewer is installed on the Client, "Yes" or "No"
License State - Last time Client checked in with the Primary Server
WebMail - Signature File version that determines how up-to-date the software is
Below the computer list, are "group" display options: Show Groups Only, Show Group Computers, and Show All Computers. See Client Group Management to learn about simplifying management of large numbers of computers.
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If a computer is "Not Detected," the Control Center is not communicating with it. Reasons could be: the computer was added to Manage Computers under an incorrect name, there is a network problem, or the computer is turned off. |
There are four ways to access Manage Computer menu options: (1) Right-click the Manage Computers icon in the left pane, (2) use the Action menu at the top of the window, (3) right-click on a "detected" computer in the right pane, or (4) right-click a blank area in the right pane. The available menu options are described briefly below.
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Right-click on Manage Computers |
Action menu |
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Right-click on a "detected" computer in the right pane |
Right-click a blank area in the right pane |
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Add Computer to List. Opens the dialog box where you can enter a domain and computer name or IP address. This computer will be added to the right pane Client list. See Adding Computers.
All Tasks. Opens a sub-menu of functions. See below.
Arrange Icons. Automatically arrange icons.
Deployment Utility. Starts the wizard that guides you through configuring and building the Client Install file. More...
Export List. Export the current computer list as a text (Tab-delimited .txt) file. More...
Help. Opens this Administrator's Guide.
Install Spector Client. Opens the dialog box that allows you to select the Client installation file and apply it to the currently selected client computer. See Installing.
Line up Icons. Automatically align the icons.
New Window from Here. Opens a new window of the current view, useful when you are managing and configuring many Clients. Use the Window menu to navigate between windows.
Properties. Shows Computer and Setup Info for the currently selected computer in the right-pane list.
Refresh. Refresh the data shown in the list.
Uninstall Spector Client. Removes the Client Recorder from the selected computer.
View. Allows you to customize the Manage Computers Client list. You can add/remove columns, select large/small icons, list and detail. By default, all columns are shown.
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Action Menu or |
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When Manage Computers is selected and you right-click in the left pane or use the Action menu, the All Tasks sub-menu displays the following functions:
Add Computer to List. Same as above.
Computer Add/Install Wizard. Gives you a choice to either install the Client Recorder or add a computer to the Manage Computer Client list.
Deployment Utility. Starts the wizard that guides you through configuring and building the Client Install file.
Diagnostics. Opens the Client Computer Diagnostics dialog for the selected computer. Allows you to remotely check the Client service, Windows services, Task Scheduler and scheduled tasks on the computer.
Find Computer. Opens the Find Computer dialog box where you can select the domain and search for a computer name within the domain. See Finding a Computer.
Active Directory Computer List. Loads all computers in your domain active directory into the Manage Computers Client list. You are prompted to select the Network Configuration file to collect the list, default is NetConfig.xml.
Pending Setup Summary. Displays a summary of pending tasks (installs and uninstalls) on computers in the Manage Computers Client list. This summary can be useful in situations where you have scheduled multiple tasks at different times.
License Summary. Opens the License Summary dialog displaying the number of used, active, and reserved Client licenses assigned to the serial number for this Control Center. Allows you add a serial number, register, and obtain more Client licenses. See Using the License Summary panel.
Quick Create Computer List. [need explanation]
Save As Computer List. Save the current Manage Computers Client list in a Network Configuration file (NetConfig.xml) that you can load again on startup.
Show Group Computers. Displays only computers in a single group (domain).
Show Groups Only. Same as command in the bottom pane. Allows you to display a summary of Groups (by domain) of computers the Manage Computers Client list. See Group Management.
Show All Computers. Displays all computers in all groups (domains).
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Right-click on a Computer |
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Right-click a computer, "All Tasks," and select:
Delete Install Task. Allows you to delete all scheduled tasks on the selected computer.
Change Group. Allows you to assign this computer to a different "group."
Install Spector Client. Allows you to select the configuration .sds file and schedule Client installation for the selected computer.
Remove Computer from List. Removes the selected computer from the Manage Computers Client list (has no effect on the computer's network presence).
Reserve License. Allows you to reserve an unused Client license for the currently selected computer (Client is not installed).
Restart Computer. Remotely restarts the selected Client computer in 30 seconds. A message box is displayed on the computer, notifying any logged on users of the impending reboot.
Uninstall Spector Client. Allows you to remotely uninstall the Client Recorder, immediately or on a schedule.
Verify Install Task. Allows you to see whether there are any install or uninstall tasks scheduled for the selected computer.
Verify License. Displays a box that verifies a client license has been assigned to this computer under the current serial number.
