Spector CNE
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Administrator's Guide |
Several different types of e-mail are not currently recorded by the Spector Client (Client). While SpectorSoft has attempted to specifically record the most popular types of e-mail accessible on a Windows computer, there are ultimately some e-mail interfaces not supported by the Client.
The following are known e-mail interfaces NOT supported by the Client:
Lotus Notes - Lotus is a division of IBM and Notes is their Windows enterprise messaging system. This is analogous to the Microsoft Exchange product
Novell Groupwise - Novell's enterprise messaging system. This is similar to Microsoft Exchange
Yahoo - "Personals" messaging is not captured, though all other email sent or received from within the Yahoo Web site interface is recorded
AOL Communicator - A standalone communication program introduced by AOL in 2003. The Client does not currently record e-mail sent/received within AOL Communicator unless it is from an SMTP/POP account that has been configured within Communicator
Web E-mail Attachments - The Client does not capture e-mail file attachments sent or received using Web e-mail accounts.
If your e-mail interface is NOT supported by the Client, the only alternative for recording the information for that unsupported interface is to retrieve information about e-mails being sent by reviewing the keystrokes recorded in the e-mail application. In addition, the Snapshot can also be used to review pictures of the emails being composed or read by the user on the computer.
Email Activity Recording Settings