Email Advanced Settings

It is recommended you do not change Advanced email settings unless there is a conflict. To record SMTP, POP, and IMAP email, the Client listens on standard TCP/IP ports. The Email Advanced settings allow you to direct the Client to listen on different or additional ports for these types of email.

Internal Webmail Sites

An internal web email site is internal to an organization, as opposed to external webmail offered by providers such as MSN Hotmail or Yahoo. The Client will NOT record internal webmail unless it is configured with a Host location and/or IP address.

To configure an internal webmail site:

1. Double-click a Package/Host in the Internet Webmail Sites list. The Enter Host box appears.

2. Type the host location in the first field. This is the URL of the mail server, which usually starts with "mail" instead of "www," such as "mail.school.edu."

3. If you wish, check the "Host might be accessed by the following IP address" and enter the IP address of the webmail host.  If you don't know the IP address, click the Resolve button. The IP address is optional.

4. Click OK to return to the Advanced Email Settings. The webmail site now lists a host and is configured to record.

Mail Server Ports

To add a port:

Type a space following the default port, then type the port number. The Client will monitor all specified ports. Click OK to set  the changes.

• SMTP Ports: The Client monitors port 25 to capture outgoing SMTP email, such as that sent by MS Outlook.  

• POP Ports: The Client monitors ports 109 and 100 to capture incoming POP email, such as that received by MS Outlook.

• IMAP Ports: The Client monitors port 143 to capture incoming IMAP email received via a remote server.