DISPATCH is the official SpectorSoft newsletter for our resellers and partners. DISPATCH provides you with an exclusive “inside look” regarding SpectorSoft product updates, services, added technology, case studies, and all the latest news – directly from the source. Keep abreast of the cost savings, legal protection, and smart network management that results from using SpectorSoft monitoring solutions … with DISPATCH from SpectorSoft, the worldwide leader in Internet Monitoring and Surveillance Software.

Calsoft Systems, a newly recruited SpectorSoft Partner, is a 2007 CRN Fast Growth 100 system integrator headquartered in Torrance, California with sales offices in Chicago, New York, and Tokyo. Dedicated to delivering cost- effective network and security solutions, Calsoft Systems constantly evaluates new products and technologies to offer its diverse client base. After reviewing many security products, Calsoft Systems chose Spector 360 as its monitoring solution based on “extended functionality and flexible reporting.”

“Compared to Spector 360, most monitoring products are complex, difficult to manage, and have a smaller feature set,” said Koji Mori, Calsoft System’s General Manager of Network Services. “Ease of implementation and minimal maintenance were important factors in the decision to recommend Spector 360 to our clients. In addition, SpectorSoft’s excellent Technical Support team helps us maintain the high quality support Calsoft clients have come to expect.”

SpectorSoft continues to make a good thing better, as evidenced by recent changes to www.Spector360.com. Since the last edition of Dispatch, SpectorSoft has enhanced the product web pages by:

The “Web Filtering” section of the Spector 360 Product Overview describes this new v6.1 feature in detail. With Spector 360 Web Filtering, users can centrally manage and enforce company policy by blocking access to web sites based on more than 30 built-in, predefined categories or customized lists.

To directly access the Spector 360 “Web Filtering” description, CLICK HERE >

The five-minute “Internet Filtering and Employee Monitoring” demo shows how Internet filtering and monitoring work together as a complete solution to minimize or eliminate frivolous and inappropriate behavior at the PC and on the Internet. To directly access the new demo, CLICK HERE >

The Spector 360 Case Studies are patterned after the well-received Case Study format first used by SpectorSoft to promote Spector CNE using detailed user success stories. The Case Studies are available in both HTML and downloadable PDF format.

To directly access Spector 360 Case Studies, CLICK HERE >

“What You Can Find Out with Spector 360” uses visuals, associated discoveries, and testimonial quotes including documented attribution to drive home the power of PC and Internet activity monitoring with Spector 360.

To directly access “What You Can Find Out with Spector 360,” CLICK HERE >

Spector CNE’s powerful, centralized monitoring capabilities have made it an increasingly popular choice for focused investigations at companies of all sizes. Recognizing this trend, SpectorSoft has revised the message on the Spector CNE website to emphasize the product’s investigative prowess.

Along with the modified message, SpectorSoft has renamed the product “Spector CNE Investigator” and added an online demo as well as a graphics-rich sales tool entitled “What You Will See with Spector CNE Investigator.” The seven-minute demo and “What You Will See” reinforce Spector CNE Investigator’s new tagline: “Investigate. Prove. Prevent.”

Reacquaint yourself with Spector CNE Investigator to learn what is sure to be a great new way to place it on the network of your prospects and customers.

Find out more about Spector CNE Investigator:
Spector CNE Investigator Web Site
Spector CNE Investigator Demo

Learn about our other corporate and consumer products at: www.spectorsoft.com

Spector 360 was one of three finalists for “Best Software Solution” at the CMP XChange Tech Innovators show October 7-9 in Miami, FL. Nominees included FalconStor, and VMWare. At the same event, SpectorSoft’s live Spector 360 demo was nominated as a finalist for “Best XChange Appointment Demonstration.” Other nominees included HP. The show’s nearly 50 vendors included such industry powerhouses as AMD, Citrix, Fujitsu, HP, Lenovo, Lexmark, McAfee, Toshiba, and Xerox.

SpectorSoft also was highlighted as a standout at the CMP XChange show in Orlando this past August. At that event, Spector 360 was recognized as one of 14 “Hot Products” including offerings from companies such as Samsung, Lexmark, Logitech, and Lenovo.

“It is extremely gratifying to be acknowledged for excellence at these shows, especially when you note the caliber of the other attending companies,” said SpectorSoft President C. Douglas Fowler. “Our performance in the face of what clearly are industry giants says a great deal about our products and employees.”

Find out more about Spector 360:
Spector 360 Web Site
Spector 360 Demos

Learn about our other corporate and consumer products at: www.spectorsoft.com

Meet: John Donoghue, Spector 360 Sales Engineer
Background: Owned and operated a computer consulting company, specializing in hardware and software sales and services.
History: Donoghue started with SpectorSoft as a Corporate Technical Support Representative. As Spector 360 Sales Engineer, he spends most of his time working with Enterprise customers and resellers, assisting with Spector 360 implementation planning and rollout. He is available for both pre-sales and post-sales support via scheduled telephone conference calls or SpectorSoft’s popular new webinar initiative.
Believes In: Providing SpectorSoft’s current and potential customers with detailed, accurate information regarding the need for SpectorSoft monitoring solutions, both from a Sales and Technical standpoint. “I feel one of my most important contributions is to help Partners and customers understand that Spector 360 provides immediate ROI because of its strong compliance capability, as well as long term return in areas of Best Practices and Software Asset Management.” 

Meet: Mark Landry, Sr. Graphics Designer
Background: “It all started in 1992 with Photoshop v2.5. I was just amazed at the cool things you could do with that program … I was hooked in two clicks! Fifteen years later, I have worked both as an employee and a consultant for a range of clients including the U.S. Fish and Wildlife Service, and Disney.” Prior to joining SpectorSoft, Landry published a Florida-based hospitality magazine.
History: “For the past two years at SpectorSoft, I have been focused on print and website design, as well as many other graphics projects Partners may be familiar with including SpectorSoft’s new Partners logo, the redesigned Dispatch, the Partners CD, and much of the new marketing literature.”
Believes In: SpectorSoft as a progressive company dedicated to promoting creative thinking and an environment in which an individual can excel. “It’s exciting and rewarding to work for a company with the diverse design needs of SpectorSoft. I find it satisfying to watch an idea materialize into a functioning piece of the actual software product, an image for thousands of people to see at a trade show, an eye-catching advertisement in a national magazine, or perhaps a piece of marketing material.”

In each issue we will introduce you to key members of the SpectorSoft team and one of your many partners at SpectorSoft.

On the Road Again … and Again!
Doug Taylor, Director of Event Marketing, made a significant impact on SpectorSoft visibility this fall, scheduling SpectorSoft participation in nine events before the calendar turned December!

September:
SpectorSoft presented Spector 360 in New York, NY at one of the foremost IT Security shows, InfoSecurity. Resellers and business executives were enthusiastic about Spector 360’s power to increase organizational security and employee productivity.

October:
SpectorSoft exhibited at four conferences in three weeks, two in Orlando, FL: the Florida Human Resources Association annual meeting, and the Florida Association for Media in Education, dedicated to school libraries. Highlighting October was CMP XChange Technology Innovators, Miami, FL, where Spector 360 was a finalist for two awards (see separate story). SpectorSoft also appeared at the National School Board Association Technology & Learning Conference in Nashville, TN, where education professionals were interested in Spector 360’s ability to not only monitor students, but also to keep tabs on teachers … a growing national concern.

November:
SpectorSoft exhibited in Washington, DC, at the Computer Security Institute (CSI) conference. In addition, SpectorSoft’s Channel Team traveled to Los Angeles, CA to train PC Mall sales reps at a Software Licensing Fair and also visit with other SpectorSoft Partners. Later in November, SpectorSoft joined Partner EZ Micro Solutions at a technology workshop at Lehigh University in Bethlehem, PA, where SpectorSoft exhibited and presented alongside Microsoft, Sonicwall, and HP.

Also in November, SpectorSoft exhibited at the Technology Conference Showcase and presented Spector 360 at break-out sessions for NASBA members in Columbia, MD. NASBA has more than 15,000 reseller members and 45 vendor partners. Resellers in attendance were excited over the depth and breadth of Spector 360’s reporting capabilities and the sales opportunities within their customer base for this and other SpectorSoft products.

If you have comments, suggestions, or feedback, we’d like to hear from you! Email us at Partners@SpectorSoft.com.

Monitoring is a red hot topic, which makes it hot for sales and means that SpectorSoft turns up frequently in the news.

CMP Channel, “Security Sizzles at XChange Conference,”
by Jennifer Hagendorf Follett, August 20, 2007.
SpectorSoft launched Spector360 SR2, the latest release of its PC monitoring and employee surveillance software, at the Conference in Orlando, FL. Solution provider Connecting Point Technology Center has seen a sharp increase in the number of customers interested in employee monitoring solutions, said Lester Keizer, president of the Las Vegas-based company, estimating that his sales of Spector360 are up over 30 percent year-over-year.

Colourful Radio, London, “SpectorSoft Solution to Cyberbullying,” by Amina Taylor, October 17, 2007.
Jow Arif, Business Development Director of Snapguard, official distributor and support partner of SpectorSoft products in the UK and Ireland, goes “live” on UK radio. In the 20-minute interview, Arif highlights the use of Spector Pro and eBlaster in combating the growing problem of cyberbullying, as well as using Spector 360 to increase productivity and minimize liability in the corporate environment. Snapguard Marketing Director David Atkinson reports an increase in consumer sales inquiries following the coverage. Arif can be heard by accessing the following link and scrolling the timer to approximately 37 minutes: VISIT >>

Spector360: How do you manage disk space on the Spector 360 Database computer? Spector 360 Space Management tools can help. When a database reaches 2GB (by default), it is considered “full,” and a new database is started. Space Management lets you automatically archive any “full” database by age (how many days it has been “full”) or when a certain number of “full” databases have accumulated. Archiving removes the data set from the active databases and stores it in an archive location. If space is really tight, you can also automatically delete records (recorded events) from the active database — or space-consuming snapshot files — by “age.” See the discussion of Space Management in the Database section of the Spector 360 Dashboard Guide:
VIEW DISCUSSION >>

Spector CNE: When you’re using a standalone Spector CNE Viewer, separate from the CNE Data Vault, the Favorites menu provides a quick way to load recordings for select users you need to monitor. The first time you navigate to a user folder at the remote Data Vault computer, add the folder as a "favorite" (similar to a "bookmark"). The next time you want to view that user’s activity, simply choose the name you gave the folder directly from the Favorites menu. This way, you don't have to navigate to the remote computer, disk, and directory each time you want to load the data.

Spector PRO: Is it possible to view Spector Pro data from another computer? Yes! A single-computer license allows you to install the FULL Spector Pro program on the computer to be recorded and — using Advanced Setup — install ONLY the Spector Pro Viewer on another computer elsewhere on a domain or workgroup network. Once the Viewer is installed, to view data you will need to: (1) Share the Spector Pro data file on the recorded computer. Accomplish this by using the Data File Settings provided in Spector Pro. (2) Use the Viewer to navigate to and load the data file from the recorded computer. You’ll be free to monitor activity at any time! Look for complete instructions in Spector Pro 6.0 Online Help.
FIND OUT HOW >>

SpectorSoft is the worldwide leader in Internet Monitoring and Surveillance Software. More than 50,000 companies and more than 300,000 consumers have purchased SpectorSoft solutions to crack down on Internet abuse within their organization, and SpectorSoft has been selected for three years by Inc. Magazine as one of the Fastest Growing Private Companies in America.

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