October 2006

NEW PRODUCT - Spector 360
SpectorSoft releases Spector 360 - the most advanced software solution for monitoring employee Internet and PC activity

Spector 360 provides companies with the ability to analyze in complete detail what their employees are doing on the Internet through sophisticated reports and charts.

More than 50 reports and charts are built into Spector 360, and the product offers the ability to easily to customize thousands of reports that can automatically be sent to managers desktops.

At its most simple level, Spector 360 records each employees emails, chats and instant messages, web sites visited, keystrokes typed, files transferred and printed, and network activity and more.

Spector 360 then takes all of these recordings and feeds them into a central database and provides an easy-to-use interface that allows managers to ask almost any question about any employee, group or department, such as:

• Which employees are spending the most time surfing the Internet?
• Which employees are chatting the most?
• Who is sending the most emails with attachments?
• Who is sending files to USB drives?
• What are my employees searching for on the Internet?
• Who is typing the most keystrokes?
• Who is downloading music and other large files?
• Who is taking the longest breaks?
• Who is leaving work early?

Beyond reporting, Spector 360 includes user-level investigative tools, so that if a problem is detected in a report or chart or if an employer suspects a specific employee of abuse, the manager can review every detail of computer and Internet activity to gather the evidence needed with Spector 360.  The level of detail is so precise that an employer can see what an employee does each and every second.

With high-level reports and charts that help quickly identify those employees who are most likely engaging in activities that are harmful, the employer is able to focus any detailed investigations on those specific individuals, and be assured that Spector 360 will provide all the details needed to conduct the most thorough analysis possible.

Learn more about the new Spector 360...

NEW RELEASE - Spector Pro 6.0
SpectorSoft announces immediate availability of Spector Pro 6.0 – an upgrade to the world’s best selling software for monitoring and recording every detail of PC and Internet activity – for home or office

.
Spector Pro 6.0 builds on award winning technology by adding new reports for MySpace activity and Top 10 summaries, and adding a new tool for Internet searches. Spector Pro 6.0 also introduces powerful Chat/Instant Message blocking to selectively block conversations by contact name to protect children from online predators and improves Screen Snapshots to create an even more accurate visual record.

Learn more about the new features in Spector Pro 6.0...

New Study Says Workers Admit Non-work Related Web Surfing is the #1 At-work Diversion

A new study released by Salary.com and AOL found that American workers admitted they spend, on average, 2.1 hours a day doing non-work related things – and the single largest distraction is personal Internet surfing. The survey, which included responses from more than 10,000 workers, found that non-work related activities, such as surfing the web, are costing US companies more than $750 billion dollars a year in lost productivity alone. The report also found that younger workers tended to waste more time than older workers and that employers are significantly underestimating the time and money lost to non-work related activities. According to the research, the biggest time-wasting industries were: Insurance, Government, Research & Development, and Education.

For more information click here:
http://www.spectorcne.com/press/PressReleases/05_07_18.html

Latest Spector CNE Product Updates Feature Enhancements

SpectorSoft is constantly improving the award-winning Spector line of PC/Internet monitoring and surveillance products. Customers who own a current version of SpectorSoft products, or those who subscribe to the SpectorSoft CNE Premium Maintenance program are encouraged to download and install the latest build releases at no charge.

New tools in the latest release of Spector CNE include additional compatibility and support for users of Norton AntiVirus v10; new deployment options to make sure anti-virus and anti-spyware applications exclude Spector CNE Client files during scans; additional archiving functionality for the CNE Data Vault and others.

For more on What’s New in Spector CNE please visit:
http://www.spectorsoft.com/support/downloads.asp?theproduct=6

Tech Tip: Installing Multiple Viewers Enables Managers To Monitor Their Own Staff

Spector CNE enables you to install multiple viewers within your organization, allowing managers to monitor their own departmental employees without having to install a Spector CNE Control Center. To install just the CNE Viewer follow these quick instructions:

1. Ensure your managers have permission to access the C:\SpectorData folder of your Spector CNE Data Vault computer.
2. Visit the manager’s computer and run the installation file used to install your Spector CNE Server components.
3. Select Yes to agree to the licensing agreement, enter your Spector CNE serial number, uncheck All Spector CNE Components and check only Spector CNE Viewer and select continue to complete the installation.
4. Select Windows Start, All Programs, Spector CNE and Spector CNE Viewer to open the Viewer.
5. A Browse for Folder window will open allowing you to navigate to the SpectorData folder of your Spector CNE Data Vault computer or you can enter the UNC path such as \\<servername>\SpectorData$ if you are using a hidden share. Press Add to Favorites to allow easy future access to this and other users folders.

Spector Pro also has a built-in viewer for accessing a data folder across your network. To install just the Spector Pro Viewer follow these quick instructions:

1. Visit your recording installation of Spector Pro, press your hotkeys and password, select Settings, Security and note your existing Data File Folder location.
2. Use My Computer to locate the folder and create a share with permission for the viewer’s Windows login user name.
3. Visit the computer you wish to view from and install using the same installation file used to install your recording installation, however choose Advanced on the Spector Installation Start menu and Viewer Only on the Advanced Options menu and press Next to complete the installation.
4. Select Windows Start, All Programs, Spector Pro and Spector Pro Viewer to open the Viewer.
5. A Browse for Folder window will open allowing you to navigate to the shared data folder of your Spector Pro computer or you can enter the UNC path such as \\<computername>\<sharename>. Press Add to Favorites to allow easy future access to this and other data folders.

Please visit http://www.spectorsoft.com/support to review detailed Knowledgebase articles for these and other topics.

Success Story: Housing Authority Saves More Than $60,000 after 1st Week with CNE

After just one week of running Spector CNE, the Tlingit-Haida Regional Housing Authority of Juneau, Alaska discovered detailed and extensive abuse of computer and Internet activity by an employee about whom they had concern. This employee was surfing porn, playing games and spending almost no time doing work. The abuse was so extensive that there was no question that the appropriate action was to terminate the employee.

The savings to the company from this one discovery is more than $60,000 in the first year alone, or 25 times the cost of the software. And this is only the tip of the iceberg on the savings and advantages provided by Spector CNE.

Read more CNE Case Studies:
http://www.spectorcne.com/casestudies.html

‘Secure Enterprise’ Highlights How CNE Helped Hospital with HIPAA & Productivity Monitoring

The May issue of ‘Secure Enterprise’ magazine included an article about how one Spector CNE customer, who purchased CNE to deal with HIPAA compliance, found they could increase overall productivity, too. The HIPAA security rule requires health-care entities to deploy technical mechanisms for protecting Protected Health Information (PHI) in electronic form. According to the article, “Lab reports and other PHI often are passed throughout hospital networks, particularly through e-mail, to a greater degree than people realize.”

Mobridge Regional Hospital in Mobridge, South Dakota, which developed acceptable-use policies for the Internet and e-mail, turned to Spector CNE to make its policies enforceable. But within one week Mobridge administrators realized the software would have benefits FAR beyond enforcing acceptable-use policies and auditing for HIPAA compliance. Mobridge Regional was able to save hundreds of the labor hours employees were wasting on activities unrelated to their jobs. The article stated, “After employees were told they could be monitored, non-work activity dropped to about zero.” Mobridge reported it saved more than $180,000 a year in lost productivity.

Read the entire article:
http://www.spectorcne.com/Press/PressArticles/05_05_SecureEnterprise.html

CRN calls Spector CNE “Powerful Ally”

Calling Spector CNE’s auditing capabilities, “especially useful for companies attempting to adhere to the requirements of Sarbanes-Oxley, HIPAA and other laws”, Computer Reseller News (CRN) was impressed by its first look at the product. The review, which was conducted by CRN Test Center engineers, called it “a powerful ally”.

According to the review, “CRN Test Center engineers were impressed with the breadth of information gathered by the tool, and the software's extensive configuration options. The agent can be set up to capture any event on a target PC, and Spector CNE also offers scheduling, Web site blocking and the ability to customize rules for each monitored PC. Another handy capability is the ease with which the agent can be pushed down to each client.”

The review also noted, “Spector CNE's integrated management console provides wizards and help screens for deploying the client application and monitoring workstations. A powerful reporting tool allows administrators to quickly access user history and pinpoint which actions were performed by specific users.”

The writer, Frank Ohlhorst, added “Although Spector CNE is marketed as a security tool, it has a variety of uses. For instance, help desks may find it a useful troubleshooting application. Help desk engineers can use the product to recreate the exact steps a user completed before encountering an error.”

To read Spector Pro press mentions visit:
http://www.spectorsoft.com/products/SpectorPro_Windows/news.html

To read eBlaster press mentions visit:
http://www.spectorsoft.com/products/eBlaster_Windows/news.html

Premium Maintenance Plan Protects Your Spector CNE Investment

SpectorSoft’s family of customers can expect many new and exciting features in Spector CNE in the coming months. Ensuring that customers will be able to take advantage of any new version releases, SpectorSoft offers a Premium Maintenance Plan. The Maintenance program is a comprehensive and scalable support package which enables the user to spend more time managing day-to-day business operations and less time on software issues.

For a fraction of the price of your software installation, the Premium Maintenance Plan ensures access to the latest technical developments from SpectorSoft. In addition to free software upgrades, Premium Maintenance provides free, unlimited access to SpectorSoft Technical Support for answering all technical inquiries. These programs protect your investment by keeping you informed and up-to-date at all times.

Please Help Influence Spector Pro’s Future …

SpectorSoft is constantly striving to make its products more powerful, more functional, and easier to use. At SpectorSoft we take customer feedback seriously. We have found our customers give us the very best ideas for new features, uses, and products. We are in the process of finalizing the feature list for the next major version of Spector Pro and need your help in deciding which new features would be the most important and which features might not be so useful.

Please take a moment to fill out this brief online survey and give us your opinion on several potential Spector Pro v6.0 features. Besides getting a sneak peek at potential Spector Pro v6.0 features you will be helping influence the direction of this two-time PC Magazine Editors’ Choice product.

To take our four-minute survey please click here now:
http://www.zoomerang.com/survey.zgi?p=WEB224GYJEXFWX

Calculate Customer Savings

Whether the economy is in an upturn or downturn, return on investment always is an important consideration. To help justify any expenditure for SpectorSoft products, simply plug in customer-specific numbers and calculate the results. Using even conservative numbers, it’s not hard to prove Spector CNE and Spector Pro, as well as eBlaster and the rest of the SpectorSoft product line, pay for themselves quickly!

For a Spector CNE-specific calculator, use the following link:
http://www.spectorcne.com/Solutions/costsavings_calc.html

For a Spector Pro-specific calculator, use the following link:
http://www.spectorsoft.com/products/SpectorPro_Windows/costsavings.html

Don’t Leave Money On the Table! Update Your Contact Info Today

Make sure you are eligible to receive the leads you deserve - please take a moment and call SpectorSoft to verify your contact information – name, address, phone number, email, and website (if applicable) – is current. SpectorSoft regularly receives phone calls from potential customers looking for a local dealer. We’d like to make sure that your name is passed on as a Preferred Partner from which to acquire SpectorSoft products and assistance with installation and maintenance. Help us help you make money … call your SpectorSoft representative today and verify your contact information:

How Can We Help?

For license or other pricing, evaluation copies, literature, information or any other Partners Program needs, please contact SpectorSoft at 888-598-2788 or email partners@spectorsoft.com. In addition, if you have feedback about DISPATCH or any other Partners Program item question or comment, please do not hesitate to make yourself heard.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -